Affordable Motorhome rental in The Cotswolds. This a lovely 4 berth motor home that contains four travelling seats. The compact exterior design makes manoeuvring easy and this motorhome can be driven on a normal car driving licence. The U shape lounge converts to a double bed with an over cab double bed too. Sleeps 4, seat belts for 4. Also ideal for just 2 people wanting that extra bit of space. Includes Sat Nav. Rates are for additional nights - please contact us for a quote
Swift Escape Lifestyle 644 Key Features
Swift Escape Lifestyle 644 Facilities
Swift Escape Lifestyle 644 Hire Price Guide
1st Nov - 28th Feb
1st Mar - 24th May
25th May - 30th Sep
1st Oct - 31st Oct
*Prices may vary depending on length of hire/season and should be used as a guide.
We had it for a week at the end of May up in Scotland. My family, especially my kids, loved it. The campervan offered plenty of space for 5 of us to sleep. The kids can play chess and card games on the table during the journey. And the gas heated shower worked really well when we took shower inside on one night to avoid highland midges. One thing to note is that it has extended wing mirrors, so try to avoid narrow roads when plan your journeys.
Swift Escape Lifestyle 644
"Horrible and Misleading Experience - Avoid!"
We booked the Swift motorhome for a 4 day break. Upon arriving for collection, we were shown around the Motorhome and shown all the features and instructions for the hire. Following this we questioned multiple times what condition the motorhome must be brought back in (in terms of any mud on the outside and if it needs to be immaculate inside) because we were cautious of the £1000 excess we had paid prior to the collection.
Gary said that they fully understand that the motorhomes are used for camping and reiterated that they are used to their motorhomes being used for festivals, so we shouldn't worry about be overly careful on minor dirt on the floor or mud splashes on the outside. Even going as far as using Horse manure as an example of something that would not be fine, which is more that understandable.
On the return we spent 45 minutes tidying the motorhome, cleaning the kitchenette, wiped the floor area, cleaned the toilet/shower tray, and everything that needed to be in order to meet the description of how the motorhome should be when explained to us on the collection. The only imperfect areas of the motorhome were: small amount of grass in cab area and small amount of shoe dirt near the step inside. Take note that customers don't come on holiday with a mop and brush handy so we had to clean the floor with a bag of cleaning wipes.
We arrived for the drop off and were greeted by a couple who were suppodsely their business partners. They spent half an hour checking over all areas of the motorhome. They asked if we are happy for them to do it and let us go, but I insisted that I wanted to stay and sign the drop off form to confirm there were no damages. You always hear about car rental horror stories so there was no way we would leave until we had the motorhome checked and signed off.
During this whole time we were waiting, absolutely no issues were raised in regards to the cleanliness of the motorhome, any damages, faults, etc. They did not say a word. We informed them that 2 knifes were missing, and that we would ofcourse pay for them. The drop off checklist was signed by myself to finalise that there were no damages or penalties.
Upon returning home, I recieved an email from Karen and Gary advising me the following penalties. £100 cleaning fee, £16 bread knife, £12 veg knife, £2 sciccors, £20 umbrella, £12 travel to supermarket to get knives. Total £162. The £50 for the knives and umbrella, not a problem. The £100 cleaning fee, outrageous. After all we had done to ensure the motorhome was brought back as expected and it being checked over on return, they impose a £100 cleaning fee on their customers. This is an outright scam and we were not going to tollerate it.
We responded advising that we are not prepared to pay the £100 cleaning fee. I got an aggressive call off Gary, backtracking on everything he had said at the collection. Denying that he made any comments about the cleanliness of the motorhome and claiming I am putting words in his mouth. When we collected the motorhome Gary stank of alcohol and was drunk so it probably makes sense that he has forgottten everything he told us. Very unprofessional. He has told us that we are completely in the wrong and there is nothing we can do about it, going as far as telling me to come to his house if there is a problem.
As per their terms and conditions, it states the £100 fee is appliable if they deem 'extra cleaning' is required. If 'extra' cleaning was required of there were any problems with the cleanliness, why didn't they raise it at the drop off? We would have happily stayed however long neccesary to remove any 'extra' dirt from the motorhome to ensure there was no penalty.
As of today we are £162 out of pocket and have no way of recovering the maliciously taken cleaning fee. This company is clearly operating a shady motorhome rental business which profits from taking depsoits off customers for dirt and problems that never existed.
I would strongly advise you to stay away from this company and go somewhere else. Gary and Karen are the last people you want to consider hiring a motorhome from. Unprofessional, lying, malicious people. We are not the only customers this has happened to.
"This review rating has nothing to do with the Swift or us as a company. The hirer objected to our £100 cleaning fee which we reminded to them of on collection and they signed to acknowledge."
Orchard House South, DowningtonLechladeGloucestershireUnited KingdomGL73DL
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