Terms and Conditions These terms and conditions apply to the entire contents of this website under the domain name www.home2roam.co.uk (the "website") and to any correspondence by e-mail or webmail between us and you. Please read these terms and conditions carefully before using the website. Using the website indicates that you accept these terms and conditions. Eligibility We have a policy of no pets in our Motorhome, We do not accept all male or all female groups unless by prior arrangement in writing, We do not allow our Motorhome at any Music festivals such as T In The Park, Glastonbury, Rock Ness etc, or Sports events Moto X etc, unless by prior arrangement in writing. No one other than the drivers named in the proposal forms may drive the hired vehicles. All named drivers must be over 25 (Drivers over 70 need to contact us first for confirmation), of good health and have held a full/valid driving licence for at least two years. The licence must be clear of any endorsements apart from up to six points for Speeding Offences, if there are any other current endorsements special conditions may apply. Driver must declare at time of booking if have had more than one ‘fault claim’ within the last 3 years. Failure to disclose such claims may result of refusal of hire should this information come to light prior to collecting the vehicle. All licences required must be produced at vehicle collection; if this is a photo-card licence you must produce both the card and the counterpart licence. Persons with serious convictions within the last eleven years will not be permitted to drive the hire vehicles (including drink driving offences). Visitors from abroad (does not apply to EU Countries) are advised to obtain an International licence. It does not automatically disqualify you from driving if you do not meet the required criteria, but we shall need to refer you to our insurance company to check if they will offer insurance cover. Bookings Telephone only bookings can be made, but only held for up to 3 days until a booking deposit of £150 per week of hire is received. The booking deposit is non-refundable and shall be deducted from all hire charges. Confirmation of the booking will be posted together with the invoice in respect of the tariff and damage deposit. If required dates are fully booked we will inform you of alternative dates available. Cancellation of Bookings Cancellations must be in writing, and are charged as follows: Should you cancel your confirmed booking more than 6 weeks prior to commencement of hire you will forfeit the booking deposit. Should you cancel your confirmed booking up to 6 weeks prior to, or fail to turn up for commencement of hire, you will forfeit the booking deposit and hire charge already paid. This will also apply if, upon inspection of named drivers’ licences, they are found to be invalid or do not comply with the information stated on the booking form. Home2Roam recommend that the hirer takes out holiday insurance with cancellation cover Payment- Full payment is due, 6 weeks prior to collection of vehicle. The damage excess of £500 is fully refundable upon safe return of the vehicle undamaged, on the agreed date and time unless otherwise agreed by Home2Roam. Late returns will be charged at the rate of £25 per hour, or part hour. Availability In circumstances beyond our control if the Motorhome previously booked by the hirer is not available due to accident, theft, weather conditions, or any other reason or circumstances, then we will endeavour to supply a replacement motorhome of similar size and specification, if this is not possible then we will refund all monies paid immediately, Home2Roam will have no obligation whatsoever with regard to refunding any monies paid for campsites booked, events booked, travel booked, or any other circumstances. Insurance Our Motorhome is comprehensively insured for the named drivers during the hire period only as detailed on the booking form. Up to two additional drivers can be added at an additional charge; prices available in price list. A refundable damage deposit of £500 is payable upon vehicle pick-up. In the event of an insurance claim, the full £500 will be taken to cover the full insurance excess of £500. Any damage to the vehicle during the hire period that is not covered by an insurance claim will be deducted from the refundable deposit; this will include any loss of equipment. Every accident or any damage must be reported to Home2Roam immediately by telephone and an accident form will have to be completed at the end of the hire period. Any damage to tyres, windscreen and any theft of personal property is not covered by our insurance, and any such damage shall be at your expense. Home2Roam recommend that the hirer takes out their own personal belongings insurance. Driving by non-named drivers and any late returns of our Motorhome renders the insurance invalid and the driver therefore commits an offence under the road traffic act, and will be solely responsible for any damages of personal injuries incurred. Limitations & Liabilities Home2Roam accepts no responsibility for replacement vehicle costs, travel or accommodation costs or any other loss claims arising from a Motorhome breakdown or accident. The Hirer: Is liable for any cost incurred for speeding or parking fines, congestion charges or any other offences committed against the road traffic act regulations. Must remember that although these are leisure vehicles, it is an offence to drink and drive. Undertakes responsibility for the control of the vehicle on hire to you. Is liable for all overhead damage to the vehicle resulting from any accident. The maximum height of the vehicle is clearly stated. Shall not tow any trailer or vehicle behind the hired vehicle. Shall not carry more passengers than the seating capacity of the vehicle, as defined in the vehicle specifications or allow the vehicle to be overloaded. Shall ensure that the driver and all passengers required by law to do so shall, at all times when the vehicle is being driven wear the seat belts provided. Shall not use the vehicle to carry passengers or goods for hire or reward. Is liable for all loss or damage arising from theft while the ignition keys of the vehicle have been left in or on the vehicle. Shall not, without written consent from Home2Roam, remove the vehicle from the UK mainland. Breakdown & Accidents In the event of a breakdown or accident a recovery and repair service is provided for our motorhome (details inside vehicles). You are authorised to spend £100 on any necessary repairs and/or replacement parts, and we will reimburse you against a valid VAT receipt. Any repair above £100 will have to be authorised by Home2Roam first. Any breakdown, malfunction or damage caused by your negligence must be repaired/made good at your own expense. Mileage Charges The first 1000 miles per week is free. After this a charge of 20pence per mile will be applied. Hires less than a week will have an allowance of 145 per day (so 4 night hire would have allowance of 580 miles). General The motorhome and its contents remain the property of Home2Roam at all times. The hirer is required to keep the vehicle securely locked at all times when it is left unattended, and to refrain from any action or omission which may prejudice Home2Roam rights to the vehicle. The following are strictly prohibited in our Motorhome, Home2Roam reserves the right to retain in part or whole the refundable deposit if additional deep cleaning or repair is required upon return of the vehicle due to: Smoking Pets Any other animals Home2Roam reserves the right to vary rates and conditions at any time. £500 refundable security deposit is payable on all bookings. Vehicle Conditions The hirer acknowledges delivery of the vehicle and it’s contents, free from defects or damage, other than as specified by Home2Roam. Before the commencement of hire the hirer is advised to check the vehicle thoroughly before leaving the premises of Home2Roam. The vehicle must be returned in the same condition as when hired, with the interior and appliances clean. A charge of up to £60 will be charged if the interior and appliances are not returned clean. Cleaning materials are provided within the motorhome. Home2Roam will make a charge of £25 for the cleaning of un-emptied chemical toilets and £35 for the cleaning of dirty or stained carpets or upholstery. Fuel, Oil & Gas A full tank of fuel is supplied with the vehicle at the commencement of hire and the hirer is expected to return the vehicle with a full tank of fuel. There will be a surcharge of £25 plus the cost of fuel for any fuel shortage. The hirer will be liable if incorrect fuel type is used. The hirer will be responsible for the regular checking of oil and water levels, and the use of the correct type of fluids. Our vehicle is supplied with 1 full and 1 part gas bottles and should be returned with 1 full bottle. Suitable Persons Home2Roam has the right to refuse to handover the Motorhome on arrival if the hirer or any person who in our opinion is not suitable to take charge of the vehicle, due to any concerns we have for the safety of the vehicle or its occupants or other road users, In this situation all monies paid to us will be refunded in full immediately, at our discretion. Home2Roam will have no obligation whatsoever with regard to refunding any monies paid for campsites booked, events booked, travel booked, or any other circumstances. All drivers confirm by signing this agreement that they have none of the following conviction codes on their license within the last 5 years : AC,BA,CD40-71,DD,DR,IN,LC30-50,MS40-90,UT Signing this agreement and driving the vehicle with any of the above offence codes on your license within the last 5 years, is an offence and invalidates the insurance, and the hirer will be liable for all and any costs incurred by Home2Roam in the event of any damages or insurance claims as a result of the hire. Animals No animals Smoking It is against the law to smoke in our hire vehicle. A fixed penalty notice of £150 will be imposed if customers are found to have been smoking in our Motorhome. Or a maximum fine of the full Damage Deposit could be imposed if damage is caused by smoking.