The Booking The agreement is for the hire of the lodge by the Hirer and his/her party for short term holiday letting and is entered into when the required payment has been received and the funds have cleared and the Owner then makes written confirmation of the booking to the Hirer. Your party You are required to give the names and ages of everyone in your party. Only those people listed on your booking confirmation can occupy your holiday home and we can require anyone not listed to leave the caravan. Any person added to the booking after the booking has been made will incur an extra charge. Small well behaved dogs are welcome and will be charged £10 per dog. Deposit for your holiday A 25% non returnable deposit is payable when booking. Paying for your holiday The balance is payable within six weeks before the holiday commencement date. If the booking is made within six weeks of the holiday commencement date, the full price is payable. Failure to make full payment at the appropriate time will result in the cancellation of the booking and the deposit will be forfeit. Cancelation The guest should notify us as soon as possible should the booking for any reason need to be cancelled. For any cancellation by the Hirer before the arrival date the deposit will be forfeited and a whole or partial refund of the balance may be made entirely at our discretion. Any cancellation or early termination of the period of hire during the booked period of hire shall not affect the amount payable. Deposits We reserves the right to cancel the rental at any time and will return all monies paid. This right is reserved for exceptional circumstances. We will not be liable to pay any compensation/damages whatsoever for any loss or expenses incurred by the Hirer in the event of this exceptional right being exercised and is unable to offer alternative accommodation. Use of the holiday home The lead guest must be over 21 years. Your personal possessions We accept no responsibility for items reported lost which cannot be found. Property belonging to the Hirer’s party is at all times the responsibility of the Hirer. No single sex groups are allowed All bed linen and towels are included in the rental. It is a condition of this agreement that smoking is not permitted inside the lodge at any time. Any smoking outside the lodge must be exercised with due caution for the risk of fire. Gas, water and electricity charges are included in the cost of renting the lodge. Pets are allowed at the owners discretion Arrival and departure times The caravan will be available from 3:00pm, and it should be vacated by 10:00am on the day of departure, unless otherwise agreed. When arriving at the lodge the keys can be obtained from the key box, when vacating the lodge the keys are to be placed in the key box and securely locked. Your personal possessions We accept no responsibility for items reported lost which cannot be found. Property belonging to the Hirer’s party is at all times the responsibility of the Hirer. Your car on the park You should comply with speed limits and parking whilst on the park. Vehicles are brought into the holiday park at your risk and we are not responsible for loss or damage to these except where it is caused by our negligence or default or that of anyone we are responsible for. Park Entertainment To access the facilities on the park you will need to purchase entertainment passes. You will need to show these to access facilities and entertainment. Caravan Safety We take safety very seriously, to that end our caravan complies with and exceeds the current safety requirements which include the following:- Gas safety Test Annually Electrical Tests for fixed wiring and portable appliances annually as required by the park management Smoke detectors fitted Carbon monoxide alarm fitted Fire extinguisher fitted and serviced annually