MOTORHOME RENTAL CONTRACT Terms & Conditions Vehicle BESSACARR E435 Eligibility We have a strict policy of no pets in any of our Motorhomes, We do not accept all male or all female groups unless by prior arrangement. Driver Requirements • No one other than the insured drivers named on the insurance certificate may drive the hired vehicles. • All named drivers must be over 25 (Drivers over 70 need to contact us first for confirmation) • Drivers must have held a full/valid driving licence for at least three years • Any licence submitted to drive should have no more than 6 penalty points for minor offences • No more than 1 accident or claims in the last 3 years, fault or no fault. • If any driver has ever been refused insurance Midland Motorhome Hire must be informed. • If any driver has a physical or mental condition which can impair their driving Midland Motorhome Hire must be informed. Midland Motorhome Hire must be informed of all pending driving convictions, if there are any other current endorsements special conditions may apply. All licences required must be produced at vehicle collection, all drivers will be required to generate a DVLA check code prior to collection, this can be done using your national insurance and driving licence numbers at .. www.gov.uk/view-driving-licence Persons with serious convictions within the last eleven years will not be permitted to drive the hire vehicles (including drink driving offences). Visitors from abroad (does not apply to EU Countries) are advised to obtain an International licence. It does not automatically disqualify you from driving if you do not meet the required criteria, but we shall need to refer you to our insurance company to check if they will offer insurance cover. Bookings & Deposits A damage deposit of £750 is required before collection this is fully refunded within 7 days of the vehicle return providing it doesn't require an unreasonable amount of cleaning, its undamaged and returned on the agreed date and time. Cancellation of Bookings Cancellations must be in writing, and are charged as follows: • Should you cancel your confirmed booking more than 14 days prior to commencement of hire you will be refunded 50% of the hire cost. • Should you cancel your confirmed booking within 14 days prior to, or fail to turn up for commencement of hire, the hire cost is non-refundable. • This will also apply if, upon inspection of named drivers' licences, they are found to be invalid or do not comply with the information stated on the booking form. Availability In circumstances beyond our control if the Motorhome previously booked by the hirer is not available due accident, theft, weather conditions, or any other reason or circumstance, then we will endeavour to supply a replacement motorhome of similar size and specification, if this is not possible then we will refund all monies paid immediately, Midlands Motorhome Hire will have no obligation whatsoever with regard to refunding any monies paid for campsites, events, travel arrangement’s or any other incurred costs. Insurance All Motorhomes are comprehensively insured for the named drivers during the hire period only as detailed on the booking form. Up to two additional drivers can be added at an additional charge of £20 per driver. A refundable damage deposit of £750 is payable before vehicle pick-up. In the event of an insurance claim, the full £750 will be taken to cover the full insurance excess of £750. Any damage to the vehicle during the hire period that is not covered by an insurance claim will be deducted from the refundable damage deposit; this will include any loss of equipment. Every accident or any damage must be reported to Midland Motorhome Hire immediately by telephone and an accident form will have to be completed at the end of the hire period. Any damage to tyres and any theft of personal property is not covered by our insurance, and any such damage shall be at your expense. Driving by non-named drivers and any late returns of Motorhomes renders the insurance invalid and the driver therefore commits an offence under the road traffic act and will be solely responsible for any damages of personal injuries incurred. Limitations & Liabilities Midland Motorhome Hire accepts no responsibility for replacement vehicle costs, travel or accommodation costs or any other loss claims arising from a Motorhome breakdown or accident. The Hirer • Is liable for any cost incurred for speeding or parking fines, congestion charges or any other offences committed against the road traffic act regulations. • Must remember that although these are leisure vehicles, it is an offence to drink and drive. • Undertakes responsibility for the control of the vehicle on hire to you. • Is liable for all overhead damage to the vehicle resulting from any accident. The maximum height of the vehicle is clearly stated under the drivers sun visor. • Shall not carry more passengers than the seating capacity of the vehicle, as defined in the vehicle specifications or allow the vehicle to be overloaded. • Shall ensure that the driver and all passengers required by law to do so shall, at all times when the vehicle is being driven wear the seat belts provided. • Shall not use the vehicle to carry passengers or goods for hire or reward. • Shall not, without written consent from Midland Motorhome Hire, remove the vehicle from the UK mainland. Breakdown & Accidents Breakdown and relay cover is included in the hire cost, if you breakdown on route to your destination and we can’t fix the vehicle at the road side we will endeavour to get you to your destination and either fix it there or bring you home. Any breakdown, malfunction or damage caused by your negligence must be repaired/made good at your own expense. General The motorhome and its contents remain the property of Midland Motorhome Hire at all times. The hirer is required to keep the vehicle securely locked at all times when it is left unattended, and to refrain from any action or omission which may prejudice Midland Motorhome Hire rights to the vehicle. The following are strictly prohibited in our Motorhomes, Midland Motorhome Hire reserves the right to retain in part or whole the refundable damage deposit if additional deep cleaning or repair is required upon return of the vehicle due to: • Smoking • Pets • Any other animals Midland Motorhome Hire offer free car parking for your car whilst you are away, however vehicles are left entirely at the Owners Risk. Only one allocated parking space is provided per Motorhome hire. Returned Vehicle Condition and Additional Charges The hirer acknowledges delivery of the vehicle and its contents, free from defects or damage, other than as specified on the vehicle handover video log. The vehicle must be returned in the same condition as when hired, with the interior, exterior and appliances clean, the following charges will be deducted from the damage deposit if applicable .. • £25 Un-emptied toilet cassette • £25 Stained upholstery cleaning • £40 Interior cleaning (an unreasonable amount of cleaning is required) • £90 Deep interior clean due to pets or smoking (includes upholstery cleaning) • £25 Exterior cleaning (an unreasonable amount of cleaning is required) • £25 Late return per hour • £** Damaged or missing items priced individually Fuel, Oil & Gas A full tank of fuel (diesel) is supplied with the vehicle at the commencement of hire and the hirer is expected to return the vehicle with a full tank of fuel. The hirer will be liable if incorrect fuel type is used, this is a diesel vehicle. The hirer will be responsible for the regular checking of oil and water levels, and the use of the correct type of fluids. The vehicles are supplied with full tank of Propane gas for cooking and heating, just return the vehicle with whatever is left in the tank, we don’t charge for gas used. Suitable Persons Midland Motorhome Hire has the right to refuse to handover the Motorhome on arrival of the hirer to any person who in our opinion is not suitable to take charge of the vehicle, due any concerns we have for the safety of the vehicle or its occupants or other road users. Midland Motorhome Hire will have no obligation whatsoever with regard to refunding any monies paid for campsites booked, events booked, travel booked, or any other circumstances. Animals Strictly no animals Smoking It is against the law to smoke in all hire vehicles. A fixed penalty notice of £75 will be imposed if customers are found to have been smoking in our Motorhomes. Or a maximum fine of the full Damage Deposit could be imposed if damage is caused by smoking. Hire Period The Hirer agrees to take on the hire of the vehicle subject to the terms and conditions contained herein, I hereby acknowledge during the currency of the hire agreement I shall be liable for any offence for all fixed penalty notices under the Road Traffic Offenders act 1991, including any parking/ excess parking notices. Mileage A 3 day hire comes with 400 miles free, extra miles are charged at £1 per mile. A 4 day hire comes with 500 miles. A 5 day hire 600 miles. A 6 day hire 700 miles. A 7 day hire 800 miles. Any additional mileage is charged a £1 per mile unless previously agreed otherwise.