IMPORTANT INFORMATION REGARDING YOUR BOOKING These Terms and Conditions are here to protect the rights of the caravan owner and all guests. Please read them very carefully, as you are entering into a legally binding contract. ? ARRANGE TRAVEL INSURANCE It is highly recommended that you arrange Travel Insurance to cover all guests. This will help to protect you if you need to cancel your holiday as the owners may not refund you if they are not responsible for the cancellation and are unable to re-sell it themselves. ? YOU MUST NOT TRY TO SELL YOUR HOLIDAY TO SOMEONE ELSE Only those named on the booking form will be allowed in the caravan. This means that if you have to cancel you cannot sell the holiday to someone else. They may sue you when they are now allowed into the caravan. ? DO NOT ARRIVE BEFORE THE STATED ARRIVAL TIME You will be denied access. The arrival time is there to allow for checking of the Caravan and to ensure everything is ready for your stay. Please check the caravan when you arrive. If you find anything wrong please contact the owner immediately. This will protect you if things are found after you leave that you knew about. If anything is damaged during your stay please contact the owner immediately so that they can arrange repair before the next guests. ? DO NOT LEAVE LATER THAN THE STATED DEPARTURE TIME You will be fined if you leave late as access is required by cleaners. ? KEEP THE CARAVAN CLEAN & SECURE You have a responsibility to leave the caravan as you first find it. ? PLEASE check the caravan when you arrive and report any issues immediately. Prior to leaving the caravan please ensure that all kitchen equipment is clean and back in place, all kitchen surfaces and caravan tables have been wiped clean, bins have been emptied, the floors have been hoovered and left clear of mess. The caravan should be left in the state you found it so that the caravan checkers don’t have to spend extra time and delay the next guests. Failure to keep the caravan clean and tidy will result in the loss of your deposit. Do not steal any property from the caravan or you will be charged and may face prosecution. All doors and windows must be closed when you leave the caravan. Failure to do this risks the security of the caravan and the deposit may be withheld. The owners/ Caravan checkers will take photographs of any mess or damage they find.Please respect their property. ? DO NOT FEED THE GULLS or other birds on the site Feeding birds can be dangerous and creates extra mess on the site which may be poisonous. ? STILETTO HEELS Do not wear stiletto heels on any areas of soft lino as this will damage it and you will be charged for the replacement costs ? BANNED PRODUCTS: • PLASTICINE and other clay type products • BB GUNS and other weapon type items that could cause damage or injury • Hair dye • Smoking / Vaping inside the caravan • Magic Markers / Felt tips BELLE FLEUR CARAVAN ? YOU WILL BE EVICTED, WITHOUT COMPENSATION IF: • You have extra guests staying that have not been pre-registered. • You cause any nuisance to others, such as loud music or shouting. • Anyone is found to be smoking in the caravan. • You breach any of the rules of the caravan site. • OR breach any of the other conditions listed below: ? IF YOU HAVE TO CANCEL YOUR HOLIDAY BOOKING If you cannot pay the deposit or balance of the holiday, or you are unable to honour the booking for any reason whatsoever, then please contact the owner immediately. This will give them more chance to re-sell the dates and will save them having to keep chasing you. They may even be able to offer payment by instalments if you require help spreading the cost. You may need to claim on your insurance in order to obtain a refund of any monies paid. Damage to the caravan or its contents, or the requirement of additional cleaning due excess mess WILL result in loss of full or partial deposit and may result in small claims court action to recover additional charges and replacement costs.