Terms and Conditions (Hayley and Joes Caravan hire) 1. The deposit paid to secure your booking is refundable for 48 hours after it has been paid. After this time, this will not be refunded. (this excludes last minutes bookings) 2. Full payment is required on or before the date mentioned in your booking confirmation given when your initial deposit has been paid. If not paid by this date, the booking may be cancelled and the deposit will not be refunded. 3. If you decide to cancel the booking within 60 days of your stay, any payment made will be non-refundable unless the date is rebooked which then the owner may refund all or some of the payment made at their own discretion. 4. Entertainment passes are not included within the price. If required, they will need to be purchase from reception on site. 5. The caravan assigned to the hirer may be used for holiday purposes only and will not be used for sleeping more than the number of berths indicated by the proprietor. 6. The Hirer is responsible for the conduct of the guests and shall take steps to ensure that their behaviour does not cause a nuisance, inconvenience or disturbance to other occupiers, park resorts staff or cause damage to property belonging to park resort, the proprietor or any other occupiers. Any damage caused to the caravan will result in withdrawal of the damage deposit paid until cost to repair is established. Checks are made before and after every stay, any missing or non-reported damaged items will result in instant loss of the damage deposit. 7. The Hirer must give notification of any damage to the proprietor as soon as possible. If not reported within the first 12 hours of arrival including any inventory shortages and breakages, then you the hirer will be held responsible. 8. The Hirers vehicle is parked entirely at their own risk and the proprietor is under no liability whatsoever in respect of any damage caused by or to the vehicle from whatever cause or for loss of damage to articles left therein. 9. Ball games are to be kept to the multi sports court or recreational field.10. Smoking is not permitted within the caravan and if found that smoking has been done within the caravan the owner may withdraw the deposit. 11. Unless the owner has agreed and charged for a pet, no pets are allowed. If found to have a pet in the caravan, then the guest will be asked to leave with no refunds given. Random checks are done. 12. The hirer and their party will abide by all park resort rules on site. 13. Check out time is 11am unless otherwise stated. Please hand keys into reception immediately after so that they are ready for the next guest arriving. 14. All refuse or litter is to be deposited in the refuse bins provided on site and the area surrounding the caravan is to be kept clean and tidy. Deductions will be made from the deposit if this isn’t done to pay additional charges to have this removed. 15. The caravan is to be left the same way as found, which should be a clean and tidy manor including all bins empty, utensils/plates/glasses put away, Fridge to be emptied, and quilts to be folded neatly. If this is not left this way then extra cleaning costs may be kept from your deposit. In the event of any breach of these terms and conditions by the hirer, the proprietor shall be entitled to give the hirer and their guests immediate notice to vacate the caravan and leave the park and charge any expense incurred in doing so.