Our T&Cs. This online reservation facility (whether the reservation is confirmed or not) does not constitute a contract for the supply of vehicle rental services. A contract will be entered into at the time of rental and will be governed by the laws of the country of rental entered into with Hewitt Hire Ltd who provides the vehicle (“the Local Supplier”). In the event that Hewitt Hire Ltd is unable, or at its discretion declines to provide rental services, a full refund of the prepaid amount will be made. Prepaid vouchers showing a specified value will be accepted as a means of payment of the reservation charges at rental counters. The voucher must be accompanied by a credit card both for security and to cover the charges not included in the voucher value, such as fuel, extras, and excess in case of damage or loss of the rented vehicle. All rentals may be subject to additional surcharges (e.g. for special equipment, additional drivers, young drivers, optional insurances, fuel etc.). You will also be subject to standard Hewitt Hire Ltd conditions as to eligibility to rent including (but not limited to) the possession of a valid driver’s license, the satisfaction of minimum age requirements and arrangements regarding payment of rental charges (including pre-authorised charges and credit checks where applicable) that Hewitt Hire Ltd or the Local Supplier requires. You must fulfil all rental qualifications and requirements at the time of pick-up; it will not be sufficient for you to meet them at the time of reservation. For full details, please call us. All rentals are subject to an insurance excess, optional insurances are available locally to reduce this excess. Nothing in these Terms and Conditions reduces your statutory rights relating to a refund. Hewitt Hire Ltd or the Local Supplier as appropriate will be responsible for direct losses suffered by you as a result of Hewitt Hire Ltd or the Local Supplier breaching this Agreement where such losses are a foreseeable consequence of the breach in the circumstances of the case. Losses will be foreseeable where they are in Hewitt Hire Ltd or the Local Supplier’s and your contemplation at the time the booking is made. Hewitt Hire Ltd or the Local Supplier is not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by Hewitt Hire Ltd or the Local Supplier and you (such as loss of profits or loss of opportunity). Amendments If a prepaid reservation needs to be amended, the original voucher will be cancelled, the original amount refunded by means of a credit to the customer’s credit card. A new voucher will be issued showing a value to reflect the modified reservation. The customer’s credit card will be debited with the new charge. Administration charges will not apply to amended bookings, unless the amendment significantly changes the original booking, in which case it will be subject to the cancellation fee detailed below. All requests to amend a booking will be subject to normal availability of the requested vehicle. Prices may change between the date of the original booking and the amended booking, in which case the later prices will apply. Cancellations Customers may cancel a prepaid booking and receive a full refund provided Hewitt Hire Ltd is advised 3 days prior to pickup date. An administration charge of £20 will be applied for such cancellations. For cancellations of rentals with less than 3 days notice, a refund of 50% of the voucher value will be made, less an administration charge of £20. Unused days / No shows There will be no refund for unused car rental days on a prepaid voucher, once the rental has started. There will be no refund if the customer fails to show for a rental that has not been cancelled prior to the start date. Extensions If a rental needs to be extended once the car has been picked up, local rental rates and policies will apply for the additional days and the additional charges will be settled by customer’s credit card. Charges Premium Location Fee Where the Local Supplier operates from locations for which the Local Supplier is charged a fee or surcharge by a third party to provide services to customers at such locations (“Premium Locations”), You acknowledge that You will be charged a “Premium Location Fee” of 16% of the stated booking price. Privacy Policy Hewitt Hire t/a Simple Car & Van Rental Ltd (Hewitt Group). This privacy policy explains how Hewitt Group use any personal information we collect about you when you use this website. Topics: ? What information do we collect about you? ? How will we use the information about you? ? Marketing Access to your information and correction ? Cookies Other websites ? Changes to our privacy policy ? How to contact us What information do we collect about you? We collect information about you when you sign up with us or place an order for our services. We also collect information when you voluntarily complete customer surveys, provide feedback and attend events. Website usage information is collected using cookies. How will we use the information about you? We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree we will use your information to send you information about our products and services and special offers. In processing your order, we may send your details to, and also use information from, credit reference agencies and fraud prevention agencies. Hewitt Group take care of your data and the security of your data is important to us. We will never share or sell your information to any other party other than that which is necessary to meet our statutory obligations. We may therefore share your information with the DVLA, local authorities, law enforcement bodies, insurance companies for fraud prevention, fine issuance and to pursue debtors. Marketing We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Group. If you have consented to receive marketing, and decide, at any time in the future, that you would like to opt out we have made it simple to do so. If you no longer wish to be contacted for marketing purposes, please click here . or email [email protected] Access to your information and correction You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. Cookies Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. Other websites Our website contains links to other websites. This privacy policy only applies to www.simplecarhire.co.uk so when you link to other websites you should read their own privacy policies. Changes to our privacy policy We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23rd May 2018. How to contact us Please contact us if you have any question s about our privacy policy or information we hold about you: Hewitt Group, Barton Hill Road, Torquay, Devon, TQ2 8JH 0843 8862010 www.simplecarhire.co.uk