Imp Motorhomes Terms and Conditions Agreement to hire rental vehicle terms and conditions – Imp Motorhomes AGREEMENT TO HIRE RENTAL VEHICLE Part B • An agreement to hire made between the owner and the hirer whose particulars are entered on RENTAL VEHICLE AGREEMENT PART A attached. It is hereby agreed as follows: • Section 1 – General conditions of hire Vehicle description 1. The owner will let and the hirer will take on the hire of the motor vehicle descried in RENTAL VEHICLE AGREEMENT PART A section 1. Hereinafter referred to as the “vehicle”. Duration of hire 2. The term of hire shall be for the period as described in RENTAL VEHICLE AGREEMENT Part A section 1. Persons who may drive the vehicle 3. The vehicle may be driven during the period of the hire only by the hirer and persons named in rental vehicle agreement Part A Section 2 and only if they hold a current drivers license appropriate for the vehicle at the time when they are driving the vehicle. No driver may drive the vehicle whilst under the influence of drugs or alcohol Payments by hirer 4. The hirer shall pay to the owner as payment for the hire of the vehicle for the period of hire referred to in clause 2 of this agreement, the hire charge at the rate referred to in RENTAL VEHICLE AGREEMENT PART A SECTION 4. 5. In addition to the payment referred to in clause 4 of this agreement the hirer shall pay to the owner the insurance charge at the rate referred to in RENTAL VEHICLE AGREEMENT PART A SECTION 3 for the insurance cover set out in clause 10 in this agreement. 6. The hirer shall pay for all fuel or other fuel used in the vehicle during the period of hire. Hirers obligations 7. The hirer shall insure that, A. The water in the radiator and battery of the vehicle is maintained at the proper level. B. The oil in the vehicle maintained at the proper level C. The tyres are maintained at their proper pressure 8. The Hirer shall ensure that all reasonable care is taken in handling and parking the vehicle and that it is left securely locked when not in use. Rejection of insurance 9. If insurance is rejected the hirer accepts by their signature on RENTAL VEHICLE AGREEMENT PART A, that the vehicle is hired to them at their own risk in respect of loss or of damage to the vehicle and consequential loss by the owner. The hirer by their signature on the RENTAL VEHICLE AGREEMENT PART A accepts the they may be liable to the owner for any loss of or damage to the vehicle and consequential loss. If insurance is rejected the hirer accepts by their signature on RENTAL VEHICLE AGREEMENT PART A the they have no insurance cover under this agreement in respect of any damage, injury, death or loss caused to any person or property. Owner obligation 10. The owner shall supply the vehicle in a safe and roadworthy condition. 11. The owner shall be responsible for all ordinary and extra ordinary costs of running the vehicle during the term of the hire except to the extent that by the terms of this agreement those costs are payable by the hirer. NOTE: By virtue of clause 7 of this agreement the cost of fuel but not oil used during the term of the hire is the responsibility of the hirer. Mechanical repairs and accidents. 12. Imp Motorhomes vehicles are always fully maintained and serviced. This does not stop the occasional breakdown and small problems. Minor repairs to mechanical items and oil consumption up to £50 per purchase will be reimbursed against receipts on the completion of rental. Should larger problems be encountered please contact us on 07871764497 for further assistance. Imp Motorhomes will then approve of the repairs if the hirer was not directly responsible of the damage. In all cases responsibility of Imp Motorhomes is limited to refunding for the time the vehicle was actually in repair. No alternative accommodation or food items will be paid for during down time. Malfunction of Radio, TV’s, Microwave, Hob and oven, Air con units, Fridge, Water Pump, Shower, Lights, Water intrusions due to extreme weather, and toilet are NOT considered mechanical breakdowns and down time will not be paid for these items. Towing and retrieval of damaged vehicles to the nearest garage is not covered under standard cover and CDW damage protection. The cost of the towing or retrieval will be charged to the hirers credit card or Deposit/ Bond held 13. If the vehicle is damaged or requires repair or salvage whether because of an accident or breakdown the hirer shall advise the owner of the full circumstances by telephone or email as soon as possible. 14. The hirer shall not arrange or undertake any repairs or salvage the authority of the owner except to the extent that the repairs or salvage are necessary to prevent further damage to the vehicle or to other property. 15. The hirer shall ensure that no person shall interfere with the distance recorder or speedometer or except in an emergency any part of the engine, transmission, braking, or suspension systems of the vehicle. Use of the vehicle 16. The hirer shall not use or permit the vehicle to be used for the carriage of passengers for hire or reward. 17. The hirer shall NOT: a. Sublet or hire the vehicle to any other persons; b. Permit the vehicle to be operated outside of their authority; c. Operate the vehicle, or permit it to be operated in circumstances the constitute an offence by the driver which relates to driving or attempting to drive under the influence of drink or drugs. d. Operate the vehicle or permit it to be operated to propel or tow any other vehicle; e. Operate the vehicle or permit it to be operated in breach of the transport act the traffic regulations act or any other act, regulations or by laws relating to road traffic; f. Operate the vehicle or permit it to be operated for the transport of more than the number of passengers or more than the weight of the goods specified in the certificate of loading for the vehicle. g. Drive of permit the vehicle to be driven by any person if at the time of their driving the vehicle the hirer or other person is not the holder of a current driver license appropriate for the vehicle. Return of the vehicle 18. The hirer shall, at or before the expiry of the term of hire, deliver the vehicle to the address from which the vehicle was hired or to such place of business of the owner as maybe agreed upon or obtain the owners consent to the continuation of hire. IMMEDIATE RETURN OF VEHICLE WHERE DEFAULT OF DAMAGE. 19. The owner shall have the right to terminate the hire and take immediate possession of the vehicle if the hirer fails to comply with any of the terms of this agreement, or if the vehicle is damaged. The termination of the hiring under the authority of this clause shall be without prejudice to the other rights of the owner and the rights of the hirer under this agreement or otherwise. Section 2 – Owners conditions of hire 1. Duration of hire; a. The hire shall be for the period specified in RENTAL VEHICLE AGREEMENT PART A and the Hirer must return the vehicle together with all tyres, tools, accessories and equipment in the same condition as received, normal wear and tear excepted, to the place and on the date specified in RENTAL VEHICLE AGREEMENT PART A, or sooner if demanded by the Owner (such demand not to be made by the Owner without reasonable cause). b. If the vehicle is retained over the agreed period of hire, without notifying the Owner, the Hirer renders themselves liable to arrest for unlawful conversion. At the discretion of the owner time in excess of that agreed will be charged at the daily rate as fixed by the Owners scale of charges. c. If the Hirer fails to return the vehicle to the Owners premises, they shall be liable to the owner for all reasonable charges incurred in the collection or relocation of the vehicle including the cost of owner employing agents to track the whereabouts of the vehicle and all monies held on behalf of the hirer will be retained to defray expenses incurred. 2. Hirer’s obligations a. The hirer may not attach any item or equipment to the vehicle unless written agreement is first granted to the hirer by the owner b. Joint hirers and all drivers are jointly and severally responsible under the rental agreement. The hirer will be held fully responsible for engine damage if the radiator cap is not properly replaced and sealed on checking fluid levels. The hirer is responsible to check and maintain all fluid and fuel levels and must immediately rectify and/or report to Imp Motorhomes any defect of which you become aware. The owner, on presentation of receipts will reimburse refills of all fluid except petrol/diesel. The hirer shall drive the vehicle in a careful and cautious manner and will not do or allow anything to be done to harm the vehicle. The hirer shall be responsible for any mechanical failure save for fair wear and tear. The hirer shall not use the vehicle for anything other than its intended purpose or allow use of the vehicle to carry passengers or goods for hire. The hirer shall not allow the vehicle to be used to carry volatile liquids, corrosive or inflammable materials or explosives. 3. Insurance Exclusions a. The hirer is responsible for all windscreen damage/replacement and tyre damage/replacement costs, except where the excess reduction option covers all or part of this liability. b. The hirer chooses to refuse the insurance cover offered and has signed both the insurance rejection and liability clauses in RENTAL VEHICLE AGREEMENT PART A. c. The vehicle through neglect, misjudgement of dimensions or inattention is damaged by the hirer or any other person named as drivers within RENTAL VEHICLE AGREEMENT PART A, or is lost as a result of the neglect, misjudgement or inattentive behaviour of the hirer or any such person. d. The hirer has given the owner false information in applying for the hire of the vehicle or any other vehicle 4. INSURANCE IS VOIDED IF; A. Vehicle is driven on any beach or through any water course; B. If the hirer or driver has caused damage or injury by driving on the incorrect side of the road. Vehicle is insured on public roads only. C. Insurance shall only cover the external bodywork of the vehicle. Any damage to the interior shall only be covered if such damage occurred during and accident for which the hirer or authorised is indemnified. 5. PAYMENTS BY HIRER The hirer is expressly responsible to pay the owner on demand; a. All rental charged specified on RENTAL VEHICLE AGREEMENT PART A. b. All fines and Courts costs for parking, traffic or other offences incurred in relation to the vehicle by the hirer or the owner from the commencement of RENTAL VEHICLE AGREEMENT PART A until the vehicle is returned except where caused through the fault of the owner. c. Any goods and services tax or local or government or other taxes including any toll charges payable in respect of any of the charges set out in RENTAL VEHICLE AGREEMENT PART A or the above. d. All loss or damage to the vehicle and contents except, where caused through the fault of the owner; or previously noted in the attached vehicle condition report; or unless exempted by the hirers acceptance of insurance cover and condition contained in the insurance and exclusions sections of this agreement. e. All loss or damage to the motor vehicle (including loss of use) legal expenses, towing and recovery charges where: - 1. You have left the vehicle unlocked or have left the keys in the vehicle. 2. You have not kept the key secure and under your personal control. 3. The under body of the vehicle is damaged regardless of cause when no other vehicle is involved. 4. The vehicle is totally or partially immersed in water regardless of the cause. 5. The interior of the vehicle is damaged regardless of the cause. 6. The vehicle is damaged by driving it under or into an object lower than the height of the vehicle. 7. You have failed to maintain all fluid levels or have failed to immediately rectify or report to the owner any defect in which you have become aware. 8. Incorrect or contaminated fuel has been added to the fuel tank or fresh water tank. 6. BONDS The owner may require payment of damage and cleaning bonds by the hirer when rental vehicle agreement is signed. These are refundable in full to the hirer on completion of the hire when the vehicle is returned to the owner provided no uncleanliness, loss or damage has occurred and after the deduction therefrom of all due charges. a. Damage bond – The hirer shall provide a damage bond as security for all underbody, overhead, exterior and interior damage to the vehicle and its contents, which may be cause wilfully recklessly through neglect or misjudgement of dimensions as set out within the insurance and exclusion clauses of this document. b. Cleaning bond – The hirer shall provide a cleaning bond held as security for all additional cleaning and repair charges which maybe incurred to the fridge, cooker, cutlery, utensils, bedding and vehicle interior. Fair wear and tear accepted the van must be returned In a reasonably clean condition. c. In the event of the hirer committing a breach of any term or condition contained with this rental agreement all monies including bond payments held on behalf of the hirer will be retained to defray expenses incurred. The hirer authorises the owner to process any credit card voucher held on hirers behalf for any charges incurred. 7. Damage, accident and loss a. Prior damage – Before taking collection of the vehicle, the hirer is advised to check for themselves that any damage on the vehicle has been noted on the attached vehicle condition report. If any dispute shall a rise as to whether or not damage was occasioned prior to or during the hiring the owners note or absence of note, of any damage shall be taken as conclusive evidence of condition of the vehicle as at the commencement of the rental. b. Accidents – The hirer must inform the owner within 24 hours, excluding Christmas day of any loss or damage occurring to the vehicle or any fault reasonably requiring repair, developing therein and must not in the case of damage or fault which makes the vehicle roadworthy or liable to cause danger to any person or property, use the vehicle until such damage or fault has been repaired or corrected. Authorisation for expenditure in excess of £50 must be obtained from the owner prior to commencement of the repair. Office hours and telephone number are listed on RENTAL VEHICLE AGREEMENT PART A. c. Loss – The owner shall not be liable for loss of or damage to any property left, stored or transported by the hirer or any other person in or upon the vehicle either before or after the return thereof to the owner. The hirer hereby agrees to hold the owner harmless from and indemnify the owner against all claims based upon or arising out of such loss or damage, unless caused by the negligence of the owner. d. An immediate or traffic department report is essential on all damage and loss involving other vehicles, property or persons or the Comprehensive Damage Waiver (CDW) is void and all monies is held on behalf of hirer will be retained to defray expenses incurred e. In the event of damage rendering the vehicle unusable there is absolutely no guarantee given that a replacement vehicle can or will be provided. 8. Return of vehicle a. The hirer will, at the expiration of the term of hire, peacefully give up possession of the said vehicle to the owner at the owners place of business, or to the owners agent at the agents place of business and will, if the said vehicle is not so returned, obtain the consent of the owner to their continuing to hire to a later date and time, agreeing to pay such further charges therefore as maybe fixed by the owners scale of charges, and failing their so doing or as the case maybe, failing their returning the said vehicle at the later date and time whichever is the earlier, the owner will be entitled to treat such failure to return the said vehicle as a breach of contract. b. No refunds will be given if the vehicle is returned prior to the expiry date of the original rental period shown RENTAL VEHICLE AGREEMENT PART A. 9. Miscellaneous a. If for any reasons the vehicle booked is not available at the commencement of the hire, the owner shall have the right to replace the vehicle with an alternative vehicle of similar seating capacity and facilities. If no such alternative vehicle is available, then the hirer shall be repaid any rental charge or deposit paid by them but otherwise they should have no claim of any kind against the owner. b. The owner reserves the right to refuse to hire a vehicle to any person(s). c. No action or statement by the owner or their servant or agents, unless endorsed hereon, shall be deemed to be a waiver of any condition of the agreement. d. The hirer shall at all times during the period of hire carry their copy of this agreement in the vehicle, and the hirer or other authorised driver shall produce such copy for inspection on demand by any enforcement office. 10. Animals or pets A. Imp Motorhomes does allow the carriage of domestic pet dogs in their vehicles whilst on rental. B. The animal(s) should be contained during the movement of the vehicle by the hirer. (In a crate or similar) C. Animal(s) will not be allowed onto any furnishings within the vehicle. D. Any damage/ soiling caused by animal(s) will be chargeable by the owner for the cleaning/ replacement of the damage incurred. 11. MAXIMUM NUMBER OF PASSENGERS I agree that the vehicle rented may only be used with the maximum number of passengers as is shown on the rental agreement. Imp Motorhomes will not accept any liability if these terms are breached. 12. Fuel The fuel (diesel / petrol) tanks in all vehicles are full on pick up and must be full on return by the hirer. The charge for the owner adding fuel will be at pump price plus a handling fee of £20 if on return the vehicle is found not to be full, the vehicle will be topped up and charged to your credit card. 13. Writing and calculation errors on rental agreement The charges as set out herein are not final. Should a writing and/or calculation error occur I authorise Imp Motorhomes to charge my credit card for any shortage or in case of over payment, receive payment from Imp Motorhomes. 14. Awning damage or replacement cost All costs associated with the full replacement or damage repairs to the awning, where included shall be borne by the hirer. Awning damage or full replacement is not covered by any of the insurance options. 15. Smoking policy All vehicles are smoke free and any breaches will incur a valet fee of £100. Rental vehicle agreement number; ………………………………………………….. Vehicle registration number; ………………………………………………….. I have read and understood the terms and conditions and agree to be bound by them Signed by hirer; ………………………………………………….. Date; ………………………………………………….. Imp Motorhomes personal …………………………………………………..