Due to COVID there will be no entertainment or facilities open for the remainder of the 2020 season. Absolutely NO PETS or SMOKING in the caravan. Evidence of such will result in a £125 deep cleaning charge as will any excessive cleaning. All damages must be paid for. Full names of all guests must be provided within 24 hours of booking or booking may be cancelled. ONLY those named on the summary will be allowed entry to the park and to stay in the caravan. No more than 6 guests are permitted in our caravan which includes babies. Any over occupancy will invalidate our insurance and therefore security will ask you to vacate the caravan and leave site. You will not be entitled to a refund. Payment in full to be made no later than 6 weeks before your arrival or your booking will be cancelled with loss of deposit. Passes are NOT included in the booking and can no longer be purchased from Haven as no facilities or entertainment available for 2020 As there are no keys for the caravan, you do not need to queue at reception and can instead drive straight to the caravan. Please view the tutorial video on our Facebook page on how to use the digital lock. Your unique pin code will be sent to you shortly before your stay. If you have any queries please do not hesitate to contact us. This is our private caravan, please look after it and leave it in the same clean and tidy condition as you arrived to. Our cleaner is there to make the beds and clean bits you have missed, NOT to clean up after you. (bin store is just around the corner). Please do not leave rubbish bags outside as the seagulls WILL rip them apart. If you have chosen to hire our bedding, you must strip your own beds at the end if your stay and place into the special bag provided. For both your protection and ours, we have a security camera that covers the caravan door and car parking area. Booking a stay in our caravan is exactly that, Entertainment and leisure facilities are not included and due to COVID will not be available for 2020.