TERMS & CONDITIONS To ensure an enjoyable holiday for everyone we ask that you and each member in your party comply with the following guidelines. Please refer to the house keeping guidelines that is inside the motorhome and we also ask that you go through the checklist before setting off on your journey. We ask that you treat our motorhome with care and clean it before returning. (If it is not to an acceptable cleanliness you may incur a cleaning charge) Our motorhome is a NO SMOKING home and we DO NOT ALLOW PETS. There is windscreen cover also which carries an excess of £500, should the windscreen need replaced during your hire due. The hirer is also responsible for this excess. In the event of a breakdown please contact the owner in the first instance with exact details of the issue. FUEL - DIESEL On picking up the vehicle the fuel tank will be half full. The vehicle must be returned with the same amount of fuel in the tank. If PETROL is put into the tank by mistake, the hirer is responsible for the repair cost. If this happens do NOT drive the vehicle as his will cause more damage. LATE RETURNS If the vehicle is late in being returned a late fee of £125.00 per day will be due. PARKING FINES All parking fines, other fines or penalties that occur during the hire period will be the hirer responsibility. CANCELLATIONS In the event of a cancellation, the hirer must confirm this in writing. Booking deposits are non-refundable in the event of the hirer cancelling the booking. If the hirer returns the vehicle earlier than agreed, no part refund will be given. No refund will be given in the event of unforeseen circumstances i.e weather. INSURANCE The vehicle is fully insured for UK use only. The accidental damage excess applicable is £500.00, which the hirer will be liable for in the event of an accident or claim. There is windscreen cover also which carried an excess of £500, should the windscreen need replaced during your hire. The hirer is also responsible for this excess. DEPOSITS & PAYMENTS 1. A provisional booking will be accepted, subject to receiving a booking deposit of £100.00. 2. Once the deposit is received confirmation of the booking will be confirmed and that you will be agreeing to the full terms and conditions as noted on this booking agreement. 3. If the deposit is not received within 3 working days, it will be assumed that the booking is no longer required. 4. The £100.00 booking charge will then be deducted off the total balance of the hire charge. The remaining balance is due 4 weeks prior to collection of the vehicle. If the balance is not received, then we have the right to hire the vehicle to someone else and the deposit will not be refunded. Bookings made less than 4 weeks remaining to picking up the vehicle the FULL balance will be due. 5. The hirer will also pay a £500 refundable security bond prior to hire. The bond is fully refundable at the end of the hire period and returned within 7 days. (This is an insurance requirement) 6. We the owners of the vehicle reserve the right to withhold some or the entire bond or bill the hirer for the additional cost of a. Replacing or repairing all damages b. Any breakages c. Charges for cleaning We provide the following - • Bed Linen, Pillows and Quilt • Dish Towels • Cleaning Products • Cutlery • Plates and bowls • Pots • Pans • Chopping Board • Bottle Opener • Toaster • Kettle • Camp Chairs x 2