Motorhome Hire - Terms & Conditions 1. Drivers All drivers must be between the ages of 25 and 70. All drivers must have held a full UK license for a minimum of 2 years. For hire of the Motorhome the driver must have the classification C1 on your driving license. This is included on all licenses for those who passed their driving test prior to January 1st 1997. 2. Insurance All Motorhome prices are subject to self drive hire insurance charges (£22 per day) subject to status. The policies excess is £1750 (this is covered by a waiver insurance inc in your insurance) Insurance is calculated on a 24 hours basis, collection is 12pm with a 1pm drop off. If you would like an earlier collection, or later drop off, this can be arranged, but an additional days insurance will need to be added. All drivers of the Motorhome will need to have their license check, by us, via the DVLA, to do these checks I will need the driver to create a license ‘check code’ that they will share with me to enable me to access their driving records via the DVLA website. To carry out the license checks – you can get the code by using the website address below. https://www.gov.uk/view-driving-licence 3. Security Deposit A security deposit of £500 is taken to cover any damage to the Motorhome or damage/breakages of the equipment. When the Motorhome is returned it will be checked over and once deemed to be in a satisfactory condition as agreed, this deposit is returned in full, in cash or by bank transfer. The security deposit will be due at the time off hire, either in cash, or via bank transfer, this will need to be in our possession prior to the keys being handed over. The following demonstrates some reasons why the deposit may not be returned in full: Toilet cassette not emptied - £25 Broken door mirror glass - £100 Dirty shower/toilet area - £25 This list is just an indication of causes why we would retain some of the security deposit. We understand there will always be the odd occasion when it has been impossible to return the vehicle in the same condition as you picked it up, however we believe we operate a fair system to cover our costs in rectifying any problems. 4. Booking Procedure A 50% deposit is taken at the time of booking (up to £250), this will deducted from the final invoice amount. The remainder of the hire becomes due 28 days prior to the holiday commencement 5. Breakdown Our vehicle is maintained to a high standard, however there will always be times when, due to component failure, the vehicle may break down. Full roadside assistance is provided and will be explained in the handover. If repairs are required to the vehicle the hirer is able to authorise work up to £100 without reference to us. Above this amount we must be informed before any work is undertaken otherwise the hirer will be liable for the full cost. In the event of repairs being effected under £100 ceiling a full invoice and receipt must be obtained and given to us on return of the vehicle so that the hirer can be reimbursed. 6. Accidents In the event of an accident the safety of the hirer and their party is paramount. Emergency services should be called first if necessary and the accident dealt with in the necessary manner. Only after everyone involved in the accident is safe should the hirer contact us, if necessary Regardless of how minor the accident may seem, full details of anyone involved need to be noted down in the accident log kept in the vehicle. This is the responsibility of the hirer. If the accident is of a serious nature, causing any damage to the vehicle, another vehicle or third party, then we must be informed. 7. Fuel, oil, gas and other consumables The vehicle is supplied with a full tank of fuel and should be returned in the same manner. If the fuel tank is not showing as full then it will be refueled and the cost of the fuel plus a £25 admin fee will be charge. Gas – there is 2 bottles of gas provided, all periods of hire, where the vehicle will be pitched on site for the duration will no incur any additional charges for the gas uses. If the motorhome is hired for off site usage, festivals etc where there is NO electric hook up then a £15 charge will be applied. 8. Smoking Smoking inside the Motorhome, either in the cab area or in the living area, is strictly prohibited. 9. Dogs Well behaved dogs are allowed in the motorhome, we do apply a £20 fee to the hire charge to cover additional cleaning. 9a. Children and seat belts Child seats or restraints can only be used with a three point seat belt system, children must normally use a child car seat until they are 12 years of age, or until they reach 135cm (4ft 4”). The motorhome is fitted with x2 three point seat belts in the front and x3 two point seat belts in the back. This does mean that anyone hiring the vehicle can only legally travel with one child under the age of 12, or over 4ft 4” in height, this child would be seated in a car seat in the passenger seat. Adults and children over 12, or over 4ft 4” can travel in the back using the x2 point seatbelts available. 10. Mileage Mileage allowance is 1000 per week (average 150 per day) any miles over this will be charged at 25p per mile Upgrade to unlimited mileage for a one of additional payment of £50 11. Collection and return The Motorhome is available to collect before 12:00 noon on the day of rental and must be returned no later than 12:00 noon on the day of termination. A later return time can be arranged if needed if the vehicle is not due out for hire again. The Motorhome will be returned clean, tidy and with a full tank of fuel. Secure parking in a locked unit is available free of charge to hirers for one vehicle, however this is at the owners risk. Upon return the vehicle will be checked over with the hirer to assess any possible reasons for loss of deposit. If satisfactory then the security deposit will be refunded in full. If the vehicle is returned early for whatever reason, no refund will be given. 12. Cancellations If for whatever reason the hirer wishes to cancel their holiday this must be notified in writing and the following penalties are incurred: Between 8 - 4 weeks from start of holiday – loss of deposit Between 4 weeks to 2 weeks before start of holiday – 50% of total hire charge 2 weeks or less – 100% of hire charge. Be completing your booking forms and paying over your deposit you are agreeing to these terms and conditions.