Driver Requirements Drivers must be between 25 and 75 years of age and have held a full UK driving licence for at least two years prior to the commencement of hire and licences must be free of endorsements except for minor speeding or parking offences. Drivers with more than 6 penalty points may be subject to an additional insurance payment. Your driving licence(s), and one original utility bill plus credit card/bank statement *must* be produced at the time of collection. This is required for each driver. The address on the bills *must* match that on the driving licence. Unfortunately we do not currently accept drivers without a UK driving licence. The hire cost covers two named drivers with fully comprehensive UK insurance, plus breakdown cover. Additional drivers may be added at an additional charge of £10.00 per driver per day (subject to any endorsements). Insurance cover is for the vehicle and equipment only. Personal possessions are not covered and hirers are strongly advised to take out holiday insurance. Deposit A £1000 damage deposit is payable by card only at commencement of hire. The card must be in the name of the hirer. If the motorhome is returned in good condition, whole and undamaged the deposit will be returned. This means the interior of the motorhome must be clean interior including the fridge, hob and oven. The chemical toilet tank must be emptied and rinsed. If the condition is not as described then repairs, replacements or cleaning costs will be charged against the deposit. Failure to return the vehicle in a clean condition will incur a £100 valeting charge. A charge of £75 will be made for unemptied chemical toilet tanks. Payment A deposit of £300 by credit/debit card is due to secure a booking. Full payment is required six weeks before the start of the hire period. If the hire is due to start less than six weeks from the booking date then the full amount is due upon booking. Collection & Return Vehicles are generally available for collection between 3pm and 4pm and must be returned between 10am and 11am unless otherwise agreed in writing. A surcharge of £100 per hour or part thereof will apply for late return. Unfortunately no refunds can be given for early return of the vehicle. The hirer acknowledges collection of the motorhome in a clean condition and the contents free from any defect or damage other than as specified by the company on the inventory/damage declaration form. The hirer is advised to check the vehicle thoroughly before departing. Upon return the vehicle will be checked for damage and cleanliness. Liability We accept no liability for replacement vehicle costs, travel or accommodation costs or any other consequential loss claims arising from motorhome breakdown or accident. Please report all accidents and any damage, no matter how minor to us as soon reasonably possible. This includes damage to the interior fixtures and contents so that we are able to order replacement parts before the next hire. The hirer is liable for all costs and expenses incurred for speeding, parking fines, congestion charges and for any other offences committed against the Road Traffic Act or traffic regulations. Damage to windscreen, tyres and punctures are the responsibility of the hirer. You are required to check the condition of tyres and engine fluid levels on a daily basis. The hirer is required to keep the motorhome under their control throughout the hire period. It must be locked at all times when unattended and the keys *must not* be left in an unattended vehicle. Breakdown In the event of a breakdown recovery services are at the disposal of the hirer. The hirer is authorised to spend up to £150 on repairs which will be repaid on submission of a valid receipt. Repairs in excess of this amount must be authorised in advance. Fuel The vehicle will be supplied with a full tank of fuel so you can head off on your holiday straight away. It should be returned with a full tank of fuel too. Failure to do this will result in a £50 plus cost of fuel deduction from the deposit. Gas Two propane gas cylinders (one in the case of the VW T6) will be supplied with the vehicle. At least one will be full (VW cylinder not nexessarily full). When the connected gas cylinder runs out, switch over the the full one. The empty one must then be replaced with the same type as soon as possible. Smoking Smoking is *not* permitted inside any of our vehicles. Any evidence of smoking will result in a £150 cleaning fee deducted from the deposit. Availability Every effort to ensure that the reserved motorhome is available. However, if due to circumstances beyond our control, this is not possible and an alternative suitable motorhome is not available, our liability is limited to the refund of all monies paid by you.