We are fun and relaxed, and really want you to enjoy our campervan as much as we do. All we ask is that you return her in the same condition you received her (you do have the option to add on the cleaning service charge). We are all human, and we appreciate sometimes things happen, please just be honest so we can ensure everyone has the same great experience. OUR COLLECTION TIME IS 09:00 AND DROP OFF TIME IS 18:00 SO YOU CAN MAKE THE MOST OF YOUR TRIP. Required ID for Insurance Purposes: - Two pieces of address identification, they must be no more than 90 days old (apart from the council tax bill which must be the most recent) - Primary Form of ID x 1 (Including your address (matching your Driving Licence) - Utility bill – Gas, electric, water, broadband, Council tax bill or landline telephone (not mobile) - Secondary Form of ID x 1 (Including your address (matching your Driving Licence) - Bank statement, Credit card statement, TV/Internet/Landline telephone bill (inc. Sky, Virgin, BT, etc) - Mortgage statement - mobile telephone bill (if you are under 25 we must refer this to the insurer) We have an unlimited mileage allowance. Hirer must return the campervan with a full tank of fuel.