Terms & Conditions: 1. Drivers All drivers must be between the ages of 25 and 75. All drivers must have held a full UK licence for a minimum of 3 years, have no more than 6 penalty points and not been involved in a claim or non claim accident within the past 3 years. Drivers can be added at extra cost, a maximum of 2 drivers per hire. Please ask for a quote. 2. Insurance Comprehensive insurance is provided for one driver as part of the hire agreement. There is a £1000 excess which will be paid from the security bond following any incident where an insurance claim is made. For insurance purposes the vehicle is fitted with a tracking device and immobiliser. 3. Security Deposit A security deposit of £1000 is taken to cover any damage to the motorhome or damage/breakages of the equipment. When the Motorhome is returned it will be checked over and once deemed to be in a satisfactory condition as agreed. If there is any damage to be found then the deposit will be held until we have obtained a quotation to repair the vehicle. This quotation will be available to view by the hirer and any monies left after this amount will be returned to the hirer. This deposit is returned in full by bank transfer The following demonstrates some reasons why the deposit may not be returned in full: Toilet cassette not emptied: £50 Broken door mirror: £175 Dirty shower/toilet area: £25 Upholstery Marked: £75 This list is just an indication of why we would retain some of the security deposit. We understand that there will be some instances where it is impossible to return the vehicle in the same condition it was collected, however we operate a fair system to cover the costs in rectifying any issues. 4. Booking Procedure A £150 deposit is taken at the time of booking which is deducted from the final invoice amount. The remainder of the hire becomes due 6 weeks prior to the holiday commencement. The £1000 Security Deposit is payable before you collect the vehicle, if we are unable to take the security deposit upon collection then the booking becomes void and the hirer will not be refunded. 5. Breakdown Our vehicles are maintained in accordance with the manufacturer’s standards, however there may be times when due to component failure, one of the vehicles breaks down. Full UK and EU roadside assistance is provided and details of this will be within the vehicle should you need them. 6. Accidents In the event of an accident the safety of the hirer and their party is paramount. Emergency services should be called first if necessary and the accident dealt with in the necessary manner. Only after everyone involved in the accident is safe should the hirer contact us. Regardless of how minor the accident may seem, full details of anyone involved need to be noted down in the accident & a log kept in the vehicle. This is the responsibility of the hirer, if the accident is of a serious nature, causing any damage to the vehicle, another vehicle or third party, then we must be informed at the earliest instance. 7. Fuel, oil, gas and other consumables The vehicle is supplied with a full tank of fuel and should be returned in the same manner. If the fuel tank is not showing as full then it will be refuelled and the cost of the fuel plus a £25 admin fee will be charged to the hirer. Two gas cylinders are supplied with each motorhome, one of which will be full. If more gas is required this is the responsibility of the hirer to re-fill it, in any event both cylinders must be returned with the vehicle. 8. Smoking Smoking inside the motorhome, either in the cab area or in the living area, is strictly prohibited. This includes the use of electronic cigarettes. If anyone is found to of been smoking the £1000 security deposit will be retained. 9. Dogs Dogs have a charge of £20 for the first dog and £50 for 2 dogs. No more than 2 dogs are allowed per hire and they are not permitted to be on the bed. 10. Mileage There is no charge for mileage, and this is unlimited. 11. Collection and return The motorhome is available to collect from 10:00am on the day of the hire and must be returned no later than 12:00pm on the day of termination, unless previously agreed by us. A full day’s charge will be deducted from the security deposit for late returns unless previously agreed. 12. Cancellations If for whatever reason the hirer wishes to cancel their holiday this must be notified in writing and the following penalties are incurred: 28-14 days before the booking- the deposit of £150 is retained 7 days or less 100% of the amount is retained. 13. EU Cover The motorhome is not permitted to leave the country. 14. Required Documentation Before the hire we will need the see the drivers full UK Driving licence, national insurance number, 2 proofs of address and a signed copy of our terms and conditions/ hire agreement 15. Speeding/Parking/Motoring convictions You will be responsible for any speeding, parking, or motoring convictions whilst the vehicle is on hire. It is the Drivers responsibility to ensure the vehicle is not over the vehicle weight limit Please note: all of our vehicles are armed with ‘vehicle trackers’ and locations can be checked at any point throughout the hire period. any misrepresentation of hire booking details would be viewed as a violation of our T&C’s and we reserve the right to cancel any remaining hire period and arrange repatriation of the vehicle. Any costs would be the responsibility of the hirer and the self-drive hire Insurance may be voided. Regards Roger & Jane