Please read this agreement carefully as it contains details of the contract between both parties. This agreement (“Agreement”) is made between Carnoustie Campers Ltd (“Owner”) and the person signing and completing the booking form you (“Hirer”). The owner leases the campervan to the hirer, and the hirer leases the campervan from the owner in accordance with the terms and conditions set out in this agreement. Once we have the 25% booking deposit, the hirer has agreed to the full terms and conditions statement below and, as applicable at the time of your booking and holiday. ELIGIBILITY FOR HIRE • Driver/hirer must be the person who makes the booking/payment. • Drivers must be aged 25 to 75 years of age at time of rental (under 25’s can be referred to the insurer for approval). • Full UK licence must be held for minimum 24 months. • Drivers must have no more than one fault or outstanding incident/claim in the last 3 years. • Drivers must not have been convicted of any motoring offences or pending prosecutions other than parking or one speeding offence. • Drivers must not have any more than one, 3 point conviction. (Additional points may be considered on approval from insurer) • Damage deposit 25-75 years old - £500* Subject to ages restrictions and number of points/claims for driver. • Drivers must not have had insurance declined and/or renewal refused and/or special insurance terms imposed as a result of claims experience and/or have not had their insurance or cover cancelled by any motor insurer. • Drivers must not be engaged wholly or partly in professional entertainment or be a professional sports person. • Driver must not be a Jockey or person connected with racing, gaming industry or press of any sort. • Driver must not be a Foreign Service Personnel other than persons holding a full UK licence for 5 years or more. The hirer must send a photocopy of front and back of drivers licence (address and ID must be up to date) The hirer must obtain the relevant code from the DVLA website and send to the owner. https://www.gov.uk/government/news/hiring-a-vehicle This code is only valid for 21 days therefore this must be done within 21 days of the vehicle collection date. Failure to do so will result in a full cancellation with the loss of 100% of the hire cost. The hirer must provide to the owner, 2 utility bills with their name and address to verify their identity. Examples of proofs of address below: By submitting these details, you agree to this information to be held on file by the owner, for a period of time but not limited to the end of the hire. Primary Proof of Address: Secondary Proof of Address: • Electricity Bill • Student Loan • Water Bill • Shotgun Licence • Gas Bill • Payslip • Broadband / Landline • Mobile Phone Bill • Council Tax • Pension Letter • TV Licence • Car Finance Statement • Bank Statement • Loan Statement • Credit Card Bill / Statement • Property Deed • Mortgage statement • Polling Card • HMRC Self-Assessment / Tax Credit An annual council tax bill will be accepted. All other documents must be dated within 90 days of the hire date. The address & name on your licence must match both documents. What is declined? Any document relating to insurance and any document that does not meet the above requirements. PAYMENT Dates will be held for 7 days awaiting hire deposit payment and hire agreement signing. Payment can only be accepted via credit or debit card, or other means of cleared and traceable payment such as BACS (bank transfer). The hirer will pay the remainder of the outstanding balance no less than 28 days (4 weeks) before the collection date by bank transfer or credit/debit card. Damage deposit must be paid, and cleared in bank within 5 working days before hire start date. On safe return of the vehicle and its contents, the damage deposit will be released within 24 hours, subject to vehicle and inventory inspection. The hirer will collect the campervan from the owner, at the hirers own expense and risk. At the end of the hire period, the hirer will return the campervan to the same location. Collection of campervan must be at the pre agreed time. (Between 0900 – 1700) Vehicle must be returned by 1200 noon on the agreed hire return day. If the vehicle is returned later, additional charges may apply at £20.00 per hour. All payment amounts in this agreement refer to pounds sterling and all payments required to be paid under this agreement will be paid in pound sterling unless the parties agree otherwise. USE OF EQUIPMENT The hirer will use the campervan in a safe and careful manner and will comply with all the owner’s requirements and recommendations, respecting the campervan and any applicable laws, whether local or nationwide. The hirer will use the campervan for the purpose for which it was designed and not for any other purpose. Should the gas canister run out of camping gas during the hire period, the hirer can get this refilled at a supplier - please retain your receipt and return this to the owner to be reimbursed. Owner will only reimburse 1 refill per hire. Please note: the gas is not to be used for prolonged periods as there is a risk of carbon monoxide poisoning (all vans are fitted with carbon monoxide detectors). The hirer must agree not to: • Smoke inside the campervan. It is illegal to smoke inside our campervans or awnings. You will be liable for any damage or smoke contamination caused through smoking. Cleaning charge is £250.00 and will be taken from damage deposit if required. • Gas must be turned off immediately after use and when the vehicle is unattended or in motion. • Window must be open when using gas hob. • Allow the campervan to be submerged in water or to be damaged by salt water. • Take the campervan through any automatic car/vehicle wash machine. • Make any alterations or modifications to the campervan or attach anything to the campervan. • Use the campervan for racing, rally or contest. • Carry more persons than is lawfully permitted. • Drive off road, on unsurfaced roads, on roads unsuitable for the campervan or in a prohibited area. • Pop top roof should not be used when campervan is in motion or periods of high wind. Hirer shall be responsible for any damage to the roof / tent. LOSS/DAMAGE AND PENALTIES To the extent permitted by law, the hirer will be responsible for risk of loss, theft, damage or destruction to the campervan from any and every cause. If the campervan is not in good repair, appearance and/or condition when it is returned to the owner, the owner reserves the right to hold the return of your security damage deposit until such time necessary repairs can be made to return the campervan to a state of good repair, appearance and condition. The owner will make such repairs within a reasonable time of taking possession of the campervan and will give the hirer written notice of any invoices for said repairs. Upon receipt of such invoices, the hirer will deduct any cost from the security damage deposit. If damages value are more than security damage deposit, the hirer shall be liable for payment. Any fixed penalty charges, fines or legal penalties (such as speeding fines) are the full responsibility of the hirer for that campervan during the hire period. Any charges notified to us after the fact will be invoiced to you and will also be subject to a £25 admin fee. We require payment within 14 days. Road traffic accidents and theft must be reported to the nearest police station and Carnoustie Campers Ltd as soon as possible. A police incident number must be obtained. In the event of any accident with a third party, regardless of fault. The driver must not accept/admit liability in first instances until insurer has reviewed the claim. Incidents caused through negligence, including but not limited to loss of keys or incorrect fuel (Van is diesel) will be charged to the hirer. In the event of a smashed/cracked/unrepairable windscreen and/or windows, the hirer will incur a £500 excess charge. If the campervan is in an unacceptable state of cleanliness which requires valeted, a surcharge of £60 will be deducted from your security damage deposit. INSURANCE By signing our hire agreement or paying the 25% hire deposit, you agree to be bound by the terms and conditions of Insurance which you have seen and read or have had the opportunity to see and read. The campervan and its contents are the property of the owner and will remain the property of the owner. The owner warrants that the hirer has the right to lease the equipment according to the terms and conditions in this agreement. The hired campervan is fully covered by our business insurance. You, the hirer, are advised to take out your own travel insurance to protect you from events not covered by the hire insurance (for example lost or stolen luggage, travel delays or cancellations by Hirer or Owner). If an insurance claim is made for any incidents which occur during the hire period, the hirer will be responsible for the £750 excess. An insurance claim may be made for loss or damage to equipment, fixtures and fittings or to third party property. COLLECTION & RETURN OF CAMPERVAN Collection of all campervans is from 9am to 5pm on the day of agreed collection. The hirer should arrange a designated time to collect the campervan, in advance, with the owner on the date the hire period commences. Please allow time for the owner to show you around the campervan and to brief you on user guidelines. You may also be required to complete paperwork before you take charge of the campervan. This may take up to 1 hour. The owner will complete a visual check of the campervan to ensure it is in good repair, appearance and/or condition with the hirer, before you take charge of the campervan. The hirer must acknowledge that they agree with the visual inspection and it is the responsibility of the hirer to check the van for existing damage and to inform the owner of any instances before departure. A form to confirm these details will be signed and agreed by both parties. On collection, the campervan will have a full tank of fuel. The hirer must return the campervan fully refilled at the end of the hire period. If the campervan is returned with missing fuel, the cost of this will be deducted from the security deposit along with a £25 admin fee. The campervan uses diesel fuel. The campervan must be returned on date and time set out in hire agreement. On your return, the owner will complete a visual check of the campervan to ensure it is in good repair, appearance and/or condition. If there is any apparent damage to the campervan and/or its contents you will be advised, and your security deposit will be held until further inspection can be made and cost of repairs can be calculated. If you return the campervan any later than the agreed time, Additional hours will be charged at £20 per hour. WARRANTIES The campervan will be in good working order and good condition upon collection and the owner will insure it is fit for the purposes it is ordinarily used. The owner is only liable for any loss or damage suffered by you, the hirer, or to your property, where such loss or damage is due to the owner’s negligence. Vehicles parked at the owner’s property during the hire period are left at the hirer’s own risk. The owner cannot accept responsibility for the loss and/or damage to your car or its contents. On occurrence of an event of default, the owner will be entitled to pursue any one or more of the following remedies: A. Declare the entire amount of monies paid immediately due and payable without notice to the hirer. B. Apply the security damage deposit toward any amount owing to the owner. C. Commence legal proceedings to recover the money and other obligations accrued before and after the event of default. D. Terminate this agreement immediately upon written notice to the hirer. E. Pursue any other remedy available in law. BREACH OF TERMS AND CONDITIONS If you breach these Terms and Conditions in any way, we reserve the right to terminate your booking immediately. If you have already taken position of the vehicle, we may require you to return or vacate immediately at your expense. If you do breach these Terms and Conditions no refund will be given. You will also be liable for any costs incurred for breaching these terms. Breaches in our Terms & Conditions may invalidate your insurance and you will be liable for any subsequent costs. ENTIRE AGREEMENT This agreement will constitute the entire agreement between all parties. Any prior understanding or representation of any kind preceding the date of this agreement will not be binding on either party except to the extent incorporated in this agreement. INTERPRETATION Headings are inserted for convenience of the parties only and are not to be considered when interoperating this agreement. Words in the singular mean and include plural and vice versa. Words in the masculine mean and include the feminine and vice versa. GOVERNING LAW This agreement will be constructed in accordance with and governed by the laws of Scotland, England and Wales. The parties agree to submit to the exclusive jurisdiction of the Courts of Scotland, England and Wales to settle any dispute or claim that arises in connection with the agreement. GENERAL TERMS Neither party will be entitled to claim damages or terminate this agreement for any delay or default caused by conditions beyond its control, including, but not limited to Acts of God, Government restrictions, floods and/or any other cause beyond reasonable control of the parties. CANCELLATION POLICY As noted in the advertisement. FINAL NOTICE TO HIRER This is a lease. You are not buying the vehicle. During the hire period you should use the van and its contents responsibly and we ask that you follow all instructions (whether verbal or in your campervan guide) and take care when using the campervan and its equipment. If no instructions have been given the hirer should assume that ‘common sense’ rules apply. Please contact us for further information if you are unsure how to operate anything. Carnoustie Campers Ltd cannot be held responsible for any loss and/or damage to the van or its contents, where the hirer has failed to follow instructions.