Terms and Conditions. Passes/wristbands are extra and can be requested upon booking passes for family range from £40pp and under and on live music weekends are 35pp unless it is a ticketed arena event in which case ticket ate £100 pp Deposits and payments. Bookings require a 50% deposit prior to booking and the remainder to be paid 6 weeks before arrival date including a £100 damages bond £200 on adult weekends is to be added to holiday price which is returned to lead booker upon inspection of van and no damages unless your booking is less than 6 weeks before arrival then it must be paid in full prior to booking. If the balance has not been paid by the due date then we will assume it has been cancelled and the accommodation will be re let to someone else with the loss off the deposit paid. All accommodation. On adult breaks we will only accept bookings if the lead booker Is 25 years or over. The person making the booking is responsible for all members of your party. All bookings made are subject to our terms and conditions. The hirer has an obligation to abide by our terms and conditions of booking which is essential for the enjoyment of others on the park . Bedding is supplied and made up on arrival no towels supplied. General booking conditions. 1.The only persons allowed in the accommodation are the persons named on the booking form . 2.If you must make a change to your booking you must inform us as soon as possible as there may be an administration charge. 3.The accommodation will be ready at 4pm on the day of arrival although you will be allowed onsite at 1pm to enjoy the facilities and your vehicle and luggage can be brought onsite at 4pm checkout time is 10am on day of departure. 4.You are responsible for any breakages that you incur during your stay we advise you check everything on your arrival any faults upon arrival please contact us directly for us to rectify any issue's unless it's something out of our control for example weather issues causing TV breakup etc. 5.Children must not be left alone. 6.Pets are not allowed sorry. 7.Strictly no smoking or vaping on premises as this is not just a rental but a family home provisions are outside on patio for smoking. 8.One car per caravan any additional vehicles can be parked in the main butlins car park and you must abide by the speed limit and one way system. 9.We cannot take any responsibility for any damage to private property theft or accident to any person however caused while staying on the park. 10.Check in is from 4pm where security will have your welcome pack wristbands and keys upon arrival. 11.Departure day you must vacate premises at 10am it should be left clean and tidy and rubbish disposed of in the bins located on the park keys can be handed back in to security or the drop off box at security upon departure. 12.We reserve the right to refuse any booking for any reason expressed or otherwise. 13.We reserve the right to evict anyone causing a nuisance or causing damage without a refund for serious cases results in a lifetime ban from butlins. 14.All persons must conduct themselves with due regard to the comfort and enjoyment of others. Thanks for taking the time to read we want all our guests to enjoy there stay which is why terms and conditions are important Donna and Ben Webb xx