Terms and Conditions. 1) Arrival time 15.00hrs (3pm) at the commencement of your holiday. With a departure time of 10:30 am. Please return the keys to reception at the end of your holiday if arrival is after 5pm please collect keys from the clubhouse . 1 A) As we have upgraded the Caravan to have WI FI. DO NOT PRESS RESET BUTTON on the box as it will wipe out service and will cost £60 for an engineer to fix it. The cost for the engineer will be taken from deposit. 2) No more than the maximum sleeping capacity of the caravan is allowed at any time, for our caravan is this is a maximum of 6 people. This is to comply with the fire and safety regulations. More people in the caravan than the number of berth can also make for an uncomfortably time for all. Any infringement of this rule will result in the immediate loss of your holiday with no monies refunded. 3) We understand that accidents do occur and we try to cover as much as possible please inform Woodys Caravan Hire before the end of your stay if anything does get broken and we can send you the bill. 4) Our aim is to hire the caravan of a very high standard that are cleaned to a very high standard; we believe that all guests have the right to expect such a service. To help us achieve such a very high standard, all our guests agree to take care of the caravan, which they are renting, and will leave the caravan in a clean and tidy condition at the end of their holiday. 5)There is a surcharge of £60 for any damages or breakage; this will be returned once the Caravan has been inspected. If the caravan is left in an untidy and dirty condition at the end of your stay you will lose your surcharge to cover the addition administration and cleaning cost. To prove that caravans are left in an unsatisfactory condition, photographs will be taken before the caravan is cleaned and used as evidence. 6) In the event of a cancellation, the hirer must inform us via e mail or text. (deposits are not refundable). Once the balance has been paid refunds will only be considered in certain circumstances at the owners discretion and subject to the time remaining to the holiday and a replacement booking being obtained. If you cancel 5 weeks before no refund is given. 7) We love pets and understand that a pet is part of the family. We do allow pets in this caravan but please inform us at time of booking. 8) Smoking is NOT permitted in the caravan. If you do smoke please do so outside. Please be careful with Cigarettes at all times. The caravans are fully checked each week ANY DAMAGE CAUSED BY SMOKING AND CIGARETTES YOU AGREE TO PAY FOR AT FULL COST. 9) Only those named on the completed booking form are entitled to occupy the accommodation you booked. You and the members of your party must observe the park rules at all times. 10) Owners cannot accept liability for any injury, loss of damage suffered by you or any member of your party: Unless there was a wilful default by the owner of the caravan, Death or personal injury was cause by owners’ negligence. 11) Please note the sites on which caravans are sited cannot be held responsible for any defects, all complaints/ injuries must be reported at once to us. 12) PLEASE ENSURE YOU HAVE TAKEN OUT HOLIDAY INSURANCE FOR THIS HOLIDAY 13) Pease note there is a fair usage policy on the gas and electric meters and if this isn’t used as a fair usage you may lose some or all of your deposit. 14) All rubbish is to be removed. The bins are located near reception. 15) Due to Covid 19 no bedding will be supplied. These terms and conditions do not affect your statutory rights under English Law. WOODYS CARAVAN HIRE 07759927358 I have read and agreed with the terms and conditions of hire. (Signature).