Please don’t book for parties of young people, as they will be refused access to the Park, which can be upsetting for everyone concerned. Must be couples aged 21+ or families. BREAKAGES / DAMAGE / THEFT 5. The hirer shall also pay a £100 refundable security bond. This bond is fully refundable at the end of the hire period and returned within 48 hours of departure date. The caravan owners reserve the right to withhold some or the entire bond and /or bill the hirer for the additional cost of: a) replacing and/or repairing all damage, any missing items b) all breakages c) charge for cleaning the caravan more than is usually necessary / removing stains or replacing as new. The caravan is checked by the owner/cleaner before each stay and after. GENERAL BOOKING CONDITIONS. 6. Bookings will only be accepted from hirers who are twenty-one (21) years of age and above. No same sex groups (couples and families only). 7. Only the persons named on the booking form may stay at the caravan. Over occupancy will not be tolerated. 8. ALL changes to a booking are allowed by prior agreement with the caravan owners and confirmed in writing to the owners. 9. The hirer is responsible for the conduct of all persons listed on the booking form. 10. The hirer agrees that all persons named on the booking form shall be with you (the hirer) during your hire period of the caravan. Holiday park owners and/or their staff shall have a copy of your booking form. The booking form is important because it is for you and your party’s safety and security purposes only. 11. Each person listed on the booking form must be prepared to identify themselves to the park owners or their staff upon request and comply with their reasonable requirements. 12. The hirer shall notify the caravan owners in writing with any changes to person(s) listed on the booking form at the earliest possible opportunity and in any event, prior to arrival at the holiday park. 13. The caravan owners reserve the right to refuse any booking without any obligation to give a reason / or reserve the right to terminate any booking for whatever reason at their absolute discretion. UPON COMMENCEMENT OF HIRE 14. The caravan may be occupied from 3.00 pm onwards on the first day of hiring. 15. In the case of a maintenance problem, the hirer should contact the owner of the caravan. Details of which are given in the welcome letter 10 to 14 days before. D.I.Y repairs must NOT be attempted. If the hirer does any D.I.Y repairs and not to the satisfaction of the owner then the security bond may be reduced or not returned at all. 16. Dogs are permitted at no extra cost ,Dogs are NOT allowed to sleep on or in the bed if dogs are left unattended at any time and any damage is caused then rule 5 will apply. Some breeds of dog, including those listed in the Dangerous Dog Act are not allowed on park Please note that XL Bully dogs have now been added to the dangerous dogs act in England 17. Smoking is NOT permitted in the caravan, nor within 3 metres of any window/doorway. Any evidence of smoking will result in loss of deposit. 18. Please leave the caravan as you would wish to find it. 19. Holiday park owners and their staff do not accept liability for any loss or damage to the hirer’s property and/ or accidents, injuries, illness, diseases, arising from the hire of the caravan or use of the holiday park, including acts of god or extreme weather conditions. 20. The caravan must be vacated by 10.00am on the last day of hiring, ready for the owner/cleaner to check over. 21. All rules regarding swimming pool use/activities organised by the Park need to be adhered to. 23. Please switch off any lights/ electrical devices when you leave the caravan. IF YOU ARE ASKED TO VACATE THE HOLIDAY PARK BY THE HOLIDAY PARK OWNERS OR THEIR STAFF FOR ANY REASON WHATSOEVER, THE CARAVAN OWNERS SHALL NOT REFUND ANY MONEY PAID. PLEASE NOTE. Entertainment passes ARE NOT included in the hire or agreement and can be purchased from the reception at a cost to you.Entertainment Passes - are needed for swimming and to enter the complex grounds after 5pm (If you wish to buy passes when you arrive you can do so by going to the main office during opening hours) PLEASE NOTE - Quad bikes, segways, hoverboards, electric scooters and similar, pickup and any commercial or working vehicles including large vans aren’t allowed on park. Commercial vehicles will be turned away from the park and in this event no refund will be given.