This hire agreement is between the operator (6dleisureHire motor home hire) and the hirer, you.
YOUR CONTRACT WITH THE OPERATOR
By taking the hire vehicle you are accepting these terms and conditions. Please read this agreement carefully. If there is anything you do not understand or do not agree with please ask 6dentertainments.
All of our motorhomes/caravans come with fully comprehensive insurance. (Caravan while being self towed is not covered by our insurance and is the responsibility of the hirer.
BOOKING CONFIRMATION AND PAYMENT
An initial payment of £200 per week (£100 for caravan per week) is required to confirm the booking, this is non-refundable and enters you into a binding contract for the hire. The balance of your hire price is payable six weeks prior to the start date of your hire, or at the time of booking if you book less than six weeks from the start date of your hire. An invoice will be sent to you 6 weeks before the start of your hire for payment in full. Failure to pay balance in full by the due date, 6dentertainments reserves the right to cancel the booking.
Any documentation you are requested to provide by 6dentertainments (driving license, two utility bills within 3 months and passport) must be received six weeks prior to the start date of your hire or within two days of booking if less than six weeks from the start date of your hire. Failure to provide full payment and documents as above will result in the booking being cancelled and the loss of your balance.
Drivers (for motorhome hire) must have a full UK or EU driving licence valid for driving the relevant vehicle for at least two years prior to the commencement of the hire, with no more than 6 penalty points. Drivers must be aged between 23-75 for insurance purposes.
Drivers (for caravan hire) while self towing, must have a full license and ensure they have insurance for towing the caravan. 6dentertainments take no liability while caravan is being towed.
The price we quote for the hire will be for 1 driver only (motorhome hire), additional drivers can be added for a surcharge and also must produce the same ID documents as main driver prior to hire.
Taking the motorhome/caravan abroad is allowed (7 day minimum hire -and mileage restrictions may apply) we must be notified at the time of booking
CANCELLATIONS AND NO SHOWS.
All cancellations must be notified in writing to 6dentertainments, but please call 6dentertainments immediately to inform them as this will improve the chances of re-hiring the motorhome/caravan. If notification of your cancellation is received more than six weeks before the start date of your hire you will be refunded in full less any deposits paid. If notification of your cancellation is received less than six weeks before the start date of your hire all monies paid and due are not refundable and you are still liable for any sums not yet paid.
COLLECTION AND DELIVERY TIMES
Unless otherwise agreed with 6dentertainments,the motorhome/caravan will be available on the day of hire from the agreed location at a pre-arranged slot of either 3pm, 4 pm or 5pm and must be delivered back to the agreed location no later than 11am on the last day of hire. Please allow 1 hour for handover of the vehicle on collection day and up to 1 hour on return of the vehicle for post inspection and for you to empty your belongings if needed. Vehicles must be returned clean, in the same condition as received on handover and with the toilet emptied, waste water emptied and a full tank of fuel (motorhome hire), if this isn’t the case then a charge will be made.
LATE RETURNS can have a significant impact on the next hire. If you fail to return the motorhome/caravan by 11am you will be liable to an extra charge fee of £30 per hour. There are no refunds for motorhomes/caravans returned early. Should you require to return the motorhome/caravan after 11am, a pre-arranged later time may be possible subject to availability and advance pre booking only, charged at £10 per hour up to 5pm. Bearing in mind vehicles need to be cleaned, maintained & ready for collection for the next hirer, hence an 11am latest return time, if you feel you may need extra time for your journey back to our base especially when travelling on longer journeys and including time to re-fuel then we advise booking an extra day’s hire at time of booking to guarantee the vehicle for the travelling time required and to avoid late return charges.
EVENTS BEYOND THE OPERATOR’S CONTROL
Unfortunately, events beyond the motorhome/caravan operator’s control occasionally affect bookings. When reference is made to such events in these Conditions of Hire, this means any event(s) or circumstance(s) which the motorhome operator could not, even with all due care, foresee or avoid.
The motorhome/caravan operator can’t accept responsibility or pay any compensation, costs or expenses where the performance of your contract with the motorhome/caravan operator is prevented or affected or you otherwise suffer any loss or damage as a result of events beyond t he motorhome/caravan operator’s control. This includes any delays to and/or restrictions to your hire to which you may be subject. However, if your booking has to be cancelled as a result, 6dentertainments, the motorhome/caravan operator will of course offer you the choice of an alternative motorhome/caravan (if available) or refund as described above.
The motorhome/caravan operator has the right to refuse to hand over a motorhome/caravan to any person who, in the reasonable opinion of the motorhome/caravan operator, is not suitable to take charge. In such cases, all hire charges will be lost by hirer and the motorhome/caravan operator has no further liability.
PETS – we welcome your pets. We however levy a charge of £15.00 per pet, per hire to cover the additional cleaning required. Pets must be declared at booking stage and only pets that we confirm are acceptable may be taken into our caravans. Pets must never be left alone within our motorhome/caravans. Any damage caused by your animals will be charged to you.
The acceptance of smoking in the motorhome/caravan is not allowed, any infringement will incur a cleaning cost of £120.
BED LINEN AND TOWELS
Bed linen and pillows are provided with the motorhome/caravan as standard (if requested). You must provide your own towels. If you specifically require these items or are travelling from aboard please enquire about availability. Price for hire £5 per towel
You will have the vehicle for the rental period shown in the agreement. If you do not bring the vehicle back on time before 11am you are breaking the conditions of this agreement and may invalidate the insurance
You must look after the vehicle and the keys to the vehicle.
You must always lock the vehicle when you are not using it, and use any security device fitted to or supplied with the vehicle. You must always protect the vehicle against bad weather which can cause damage. You must make sure that you use the correct fuel. You are responsible for any damage to the vehicle caused by hitting low level objects, such as bridges or low branches.
You must not sell, rent or dispose of the vehicle or any of its parts.
You must not give anyone any legal rights over the vehicle.
You must not let anyone work on the vehicle without the Operator’s permission.
If the operator does give you permission, you will only receive a refund if you have a receipt for the work.
You must let the operator know as soon as you become aware of a fault in the vehicle.
You must bring the vehicle back to the place agreed, at the time agreed and remain responsible for the vehicle until this time.
The operator must see the vehicle to check that it is in good condition.
You will have to pay for repairs if:
The vehicle needs more than our standard valeting (cleaning) inc upholstery, furniture & floors
You have damaged the vehicle, inside or out
Before you bring back the vehicle you must check that you have not left any personal belongings in the vehicle. You are responsible for any loss or damage to the motorhome/caravan including that caused by neglect, misuse, accident or not your fault. If the hirer is found to have damaged the vehicle through negligence, and/or no other vehicle was involved, the hirer will be responsible for FULL RECTIFICATION COSTS. The items that are not covered by the insurance include; interior fitments, spills or damage to upholstery, front and rear bumper, overcab moldings, any part of the motorhome/caravan over 7ft, roof lights, windows, wing mirrors and external doors, vehicle engine, (other than wear and tear), incorrect fuel or fuel contamination, fuel in the fresh water system and running out of fuel, fresh water in the fuel system and all charges resulting from these points.
CONDITIONS FOR USING THE VEHICLE
The vehicle must only be driven by you and any other driver named on the hire insurance policy (motorhome hire), or by anyone else we authorise in writing. Anyone driving the vehicle must have a full valid driving licence. You or any other authorised driver must not:
Use the vehicle for hire or reward;
Use the vehicle for any illegal purpose;
Drive on any roads/surface other than sealed tarmac or hardstanding/solid ground;
Use the vehicle for racing, pace making, testing the vehicle’s reliability and speed or teaching someone to drive;
Drive on beaches or bogged grass/fields or submerse in water or saltwater;
Use the vehicle while under the influence of alcohol or drugs;
Overload the vehicle;
Carry on board any fireworks, corrosive or flammable products, gases and hazardous liquids;
Hide or conceal any damage that has occurred by yourself to any part of the vehicle especially in instances where damage may not be instantly visibly obvious e.g undercarriage
Not included in caravan insurance:
Summary of what is NOT covered for caravan insurance. Your policy will not pay: while the caravan is being used as a permanent? residence or for any trade, business or profession;
in the event of theft unless a hitch lock or wheel clamp? or axle lock device is fitted when the caravan is detached when in use;
for theft of the caravan or of any unfixed items? within the caravan if the caravan is left unattended in a lay-by or any informal parking area.
for loss or damage to awnings and tents caused by? weather conditions whilst the caravan is unattended for more than 24 hours or if not attached securely to the caravan.
Charges are based on the 6dentertainments price list at the time of booking. You will be charged for:
The rental and any other charges we work out according to this agreement.
A charge for any loss or damage to the motorhome/caravan including that caused by neglect, misuse, accident or not your fault, subject to the cover provided by the hire insurance.
Any charge for loss or damage resulting from you not keeping to ‘Your Responsibilities.’
You must empty the toilet cassette at the end of the hire period. There is a £30 charge for un-emptied cassettes.
A refueling service charge if you have used, and not replaced, more fuel than was supplied originally (motorhome hire). The charge is based on the cost of the fuel plus £20.
Gas is included, but should you need to replace an empty bottle during the course of your hire, this is your responsibility and your cost.
All fines and costs (including court costs) for parking, traffic or other offences, congestion charges, (including any costs which arise if the vehicle is clamped). You must pay the appropriate authority any fines and costs if and when the authority demands this payment. If you do not, you will be responsible to pay any costs and reasonable administration charges which arise when 6dentertainments deal with these matters.
Any charges arising from Customs and Excise or Immigration Authorities seizing the vehicle, together with a loss-of-income charge while the Operator cannot rent out the vehicle, if and when 6dentertainments demand this payment.
Any published or agreed rates for delivering and collecting the vehicle.
Interest which will be added every day to any amount you do not pay on time, at the rate of 4% a year above the base lending rate of Barclays Bank from time to time.
Value added tax and all other taxes on any of the charges listed above, as appropriate. You are responsible for all charges, even if you have asked someone else to be responsible for them.
Any other fees/charges inc costs incurred by 6dentertainments as a result of breach of these terms & conditions.
Daily rental period costs for loss of hire is a vehicle is off hire for accident repairs as a result of damage by you
SECURITY EXCESS DEPOSIT.
Security Bond (deposit) and Damage Limitation Waiver Option
A security/damage deposit of £500 (UK hire and over 25) and £750 (European/festival hire and under 25) is payable on collection of the motorhome. A security deposit of £200 is required for caravan hire. Damage to the motorhome/caravan (externally or internally) will be deducted from this deposit to cover costs of repairs/fitments or the insurance claims excess as described in these terms and conditions. You agree that the excess deposit is pre authorised in full as a condition of hire, by Credit or debit Card as a holding deposit at time of collection of the vehicle. The deposit will only be retained by 6dentertainments if, on return of the hire vehicle, it is found that damage or losses have been incurred. In such an event, the deposit is retained by 6dentertainments who will place it in its account until the claim or dispute is settled. The agreed amount for the repair/s or item/s will be kept by 6dentertainments with the balance of the deposit (if any) refunded to you. The deposit is refunded within 7-10 days when the vehicle is returned damage free in both instances.
You accept that 6dentertainments is entitled to charge any credit or debit card used by you during the hire transaction for payment of the deposit or any other outstanding charges as per the terms and conditions of hire
THE HIRE INSURANCE
The motorhome/caravan is insured for the period of the hire (except in the event of negligence) A copy of the insurance policy is available from 6dentertainments on request.
WHAT TO DO IF YOU BREAK DOWN
No responsibility can be accepted by 6dentertainments for any loss or damage or expense which occurs as a result of any defect or breakdown unless it is due to a proven reason of the operator’s failure to adequately maintain the motorhome/caravan in a fit state and condition. If you do breakdown (motorhome hire) you should contact the breakdown service that covers the vehicle and inform your operator immediately – details in the vehicle. In the case of self tow caravan hire no cover is available. (This may be obtained from your own insurance company).
WHAT TO DO IF YOU HAVE AN ACCIDENT
No responsibility can be accepted by 6dentertainments for any loss or damage or expense which occurs as a result of any accident. If you have an accident you must not admit responsibility. You should get the names and addresses of everyone involved, including witnesses. You should also:
Make the vehicle secure
If appropriate and safe to do so take photographs
Tell the police straight away if anyone is injured or there is a disagreement over who is responsible; and
Contact 6dentertainments within 24 hours who will contact our insurance providers. Please see policy of insurance, a copy of which can be seen inside the vehicle or requested from 6dentertainments prior to hire.
You must produce an accident report sending one copy to 6dentertainments, the form is provided in the vehicle. Assist 6dentertainmets in handling any claim that should arise.
OIL AND WATER
6dentertainmets will ensure that oil levels have been checked and are at the optimum level before releasing the vehicle for hire. Regular checking of the oil and water levels whilst out on hire are the responsibility of the Hirer, who will be liable for any accident, breakdown or damage caused by a failure to maintain the correct levels.
WINDSCREENS AND TYRES
You are responsible for any damage to windscreens and windows, punctures or other damage to tyres during the period of the hire. Where possible it should be repaired or replaced as appropriate with genuine manufacturer’s parts, and paid for by you at the time. You should contact the operator to seek instructions before carrying out the repair. Failing this, an amount will be deducted from your deposit against damages for the cost of the repairs.
If you break the agreement we can give the information you have provided to credit reference agencies, the Driver and Vehicle Licensing Authority (DVLA), debt collectors and any other relevant organisation. We can also give this information to the British Vehicle Rental and Leasing Association (BVRLA), who can pass it on to any of its members for any purpose stated in the Data Protection Act 1998.
ENDING THE AGREEMENT
If you are a consumer we will end this agreement straight away if we find out that your belongings have been taken away from you to pay off your debts, or a receiving order has been made against you. We will also end this agreement if you do not meet any of the conditions of this agreement.
If you are a company, we will end this agreement straight away if:
You go into liquidation;
You call a meeting of creditors;
We find out that your goods have been taken away from you until you pay off your debts;
You do not meet any of the conditions of this agreement
If we end the agreement it will not affect our right to receive any money we are owed under the conditions of this agreement. We can also claim extra costs from you if you do not meet any of the conditions of this agreement. We can repossess the vehicle and charge you if we do this.
This agreement is governed by the laws of the country in which it is signed. Any dispute may be settled in the courts of that country.
It is strongly recommended that you take out your own personal travel insurance policy as you would for any holiday to cover all eventualities as 6dentertainments does not cover this on their insurance.
6dentertainments own all their vehicles themselves, we are not an agent for private owners motorhome/caravan rental.
All of our motorhomes/caravans are inspected bi-annually by Gas safe experts and electricians and copy of certificates are kept both in the motorhome/caravan and in 6dentertainments office. If you suspect or notice anything unsafe during your hire please contact 6dentertainments immediately.
Fire extinguishers, fire blankets and first aid kits are all supplied as part of your hire for health and safety. Please inform 6dentertainments immediately if you notice anything wrong or faulty with any of these during your hire.
6dentertainments shall bear no liability in respect of negligence or damage by the company to the customer’s property or vehicles if kept in our yard during hire in respect of which the customer shall claim against their insurers. In cases where a customer is hiring in the course of their business, we also do not accept liability for losses of profits, business, contracts, goodwill, expenses or other similar losses resulting from our negligence. The extent of our liability shall be limited to the price agreed to be paid by the customer for the right to use our motorhome/caravan for the period agreed