1. Personal identification requirements

To ensure your holiday is not delayed, we require you to send us the following identification items (once booking and payment has been taken).

A completed reservation form for each driver.

2 items of proof of residential ID of the hirer. (Utility bill, or credit card statement is acceptable).

Copy of plastic driving licence for each driver and allow us to view or share your driving licence information via the DVLA website.

You need to have the following items when collecting the Campervan (Note we cannot release the vehicle without these items being present no exceptions).

Passport or other photo ID of hirer.

Valid driving licence for each driver.

2. Insurance information

Insurance requirements are, 3 years driving experience and a clean licence, we can cover drivers with up to 6 minor points these will incur a extra charge per 3 points of £5 per day, please contact us if you are in any doubt about the driver’s eligibility or cost. Extra driver insurance is £5 per day.

The insurance excess on the vehicle is £550, which you the hirer are liable for in case of any accident or damage during the hire period.

3. Payment

£150 deposit to secure booking and balance 20 days before travel, late payment will incur a £5 per day charge unless authorised with us in advance.

Payment by Bank transfer or by credit/debit card via PayPal.

Please be aware that paying via PayPal incurs a 3.5% additional charge.

4. Security deposit

You will be required to pay a £550 security deposit to cover any excess, this can be done by cash on the day or by a bank transfer no later than 72 hours before hire commences (no exceptions). This is returned within seven working days of the safe return of the campervan.

5. Cancellation

Cancellation of hire within 20 days of the hire commencing will incur charges. 0>4 days before hire 0% retured, 5>8 days 25% returned, 9>15 days 50%, 16>21 days 75%.

6. Cleaning

You are responsible for cleaning the van to the same standard as it was when collected (inside only we will do the outside).