4.8 / 5 average from 1,010 verified guest reviews
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We had an absolute luxury few days away in yhis beautiful motorhome . It had everything you can possibly wish for , highly recommend for a pleasurable getaway . Thanks so much Renata xxx
We had great service. The motorhome was like new and very clean. Will definitely use again.
We used the lodge as a base to explore from Abersoch to Barmouth . Had lovely weather, we were in quite part of the resort which was nice . Left just as the kids arrived and the resort changed completely . Noisy kids on push bikes , Etc . So when you book bare that in mind
Gary was very informative and totally put us at ease being 1st time we've hired a motorhome. Van had everything you needed. Very enjoyable trip. Would definitely recommend and use again.
Thank you for your kind words. Glad you had a great time away
I would recommend renting this camper van Gillian was amazing and helpful from start to finish she was great with times of pick up and delivery of the van which was great and it added to our holiday being amazing we only had to contact her once to ask something we were able to get a hold of her no bother and she was very helpful with our questions camper van was great had everything we needed we would defiantly use her again if we needed to
Had a wonderful time driving Stuart's VW through West Scotland. The camper van comes with everything you'd need (full tank, kitchen utensils, gas, fridge, etc), is modern, clean and super practical. Communication with Stuart has been easy and quick. Definitely recommend!
The van was clean and ready with a fresh tank of water when we collected it. Instructions and demonstration of how everything works was very clear and help available during the hire period should you need it. Would recommend
Motorhome was amazing, with everything you could need! Gary was really helpful explaining every aspect and really flexible. Already recommended to numerous people and would definitely book again! Thank you!
Thank you for your kind words. So glad you had a great time away. Makes all my effort worth the time
Clean,very good condition al that we needed and Gary was very helpful Paul barker
Thank you Paul. Glad everything went well
Had a fantastic weekend in Norfolk, the vehicle was great, neat, tidy and clean. Thank you very much
Just returned from a weeks holiday in Cornwall in Lee's 2 berth campervan which was brilliant. On collection the van was clean and very well presented and all its features were explained to avoid any concerns. I would have no hesitation in hiring again from Lee and would recommend anyone to do the same. Thank you Lee.
The lodge was wonderful, spacious and had everything you'd need home from home. It is sited at a quiet end of the holiday park, but 2 minute walk to the main building. Access is really good, again with a 2 minute walk to the beach, slightly away from the beach's main entrance offering a quieter position. We took 4 children away and they were not disappointed, plenty of space/bedrooms for when they need to get away from each other. 2 bathrooms, including a Bath - bonus! Suzanne is quick to respond and always kept us up to date. We have booked for next year already.
My husband and I collected the Motorhome at night as arranged and noticed that a rear light and the running lights were not working. Although Suzanne’s husband, Kevin, said that it didn’t matter, we chose to leave without the motor home and collected it the following day after he assured us that he had fixed the issue. We made it perfectly clear to them that we had never been in a motor home before but we were not given any instructions on how to use it. We had a folder with some instructions in and were told to FaceTime Kevin if we needed help with anything. We arrived at our first site, filled up with water only to see water gushing out of the motor home! We called Kevin and found that the valve had been left open. We told him that there was an error with the boiler and we were told to reset the system. We followed his instructions, but we couldn’t get the fridge or the heating system to work. We went out to dinner, froze all night long and tried calling Kevin the next morning. We couldn’t get an answer so we drove on to our next site as our ten day trip for our anniversary was booked in advance. When we arrived, we sought help from several experienced campers but they couldn’t resolve the problems. By now we were unable to empty the grey matter as the lever was stuck, the blinds were broken, the sinks were blocked, the toilet stunk so we didn’t open the door to the toilet. When we emptied the toilet cassette it was full and had not been emptied before we hired it. One ring on the hob didn’t work, the fuel gauge was not accurate and kept changing and the dashboard indicated that an oil change was required. After two days, we still couldn’t get an answer from Kevin so we were forced to give up our trip and returned home. We called all of the sites to cancel and were told that we couldn’t get a refund. We cancelled our anniversary spa day and were told that it was too late to get a refund. We cancelled our doggy day care and all of our restaurant bookings. We then cleaned out the motor home, threw our food away and took the motor home back. Kevin said that he would look into the problems and get back to us. We had a text from Suzanne to say that there was nothing wrong with the heating and he was going to address the other issues soon. She said that she wasn’t going to give us our money back but retracted later asking us how much we were expecting back. We decided that it would be fair to ask for a refund for the amount we paid them except for the two days that we used it and didn’t even ask for any compensation for all of the other things including the petrol going back and forth to collect it. However, it is now two weeks since we returned and we still haven’t received any of our money back!
These people didn’t listen at all to handover, had no understanding or patience as to what was required and how everything worked! They asked for a full refund! We are not going to lose booking money because someone isn’t very bright, that’s not our fault! All the five star reviews confirm it’s not us!!! They messaged us at 5.00 in the morning because they couldn’t figure out the heating and strangely enough we didn’t answer! At 8.30 in the morning they came home again! My daughter was there for handover with Kevin and she said he went through everything. She told him how the touch lights worked and this didn’t go in because he said they didn’t want work! They came home once because Tony forgot his glasses, when he hadn’t! This is the sort of people we were dealing with and the sort of bookings we didn’t dont want! Everything worked in that van and none of this was our fault! Nightmare customers!!!
Iain was amazing in communication from start to finish. The camper was fantastic and made our trip all the more enjoyable by the great service provided by Iain. This was our first time renting a Campervan, Iain gave us all the information we needed with a thorough & detailed handover making sure we were comfortable as it was our first time and was on hand if needed. A 10/10 service and would happily rent again through Iain. We have also sent this link to family, friends and people we met along the way of our NC500 journey as Iain exceeded all of our expectations and our dog absolutely loved the Campervan life! Thank you so much Iain.
Delighted to provide a lovely couple with the Motorhome so they could have a very enjoyable experience touring the NC500.
If you are renting a motorhome for your vacation don't think about anything else just get a quote online from Antonio or Vikki, we did a week round trip around Scotland in their motor home, it is a very neat, excellent condition motor. You will get all the necessary utensils in it, they are very nice people to deal with. Also we got the cab on a very affordable price, so we highly recommend this team Thank you so much looking forward to go on another vacation with the same team
Suzanne and she made the handover very easy, and even on our return we were met by Suzanne partner James he too was customer orientated and their attitude towards people was excellent and we would highly recommend this company for the hire of motorhomes in the York district. 100* Rating thank you.
Great collection and handover, great caravan despite missing a cuboard handle, great people who lent me extending mirrors. So great holiday in Cromer missing all the bad weather. Hand back was delayed by 1hr20 as no one there which was frustrating as we had a 7 hour drive back to Devon. They need a drop off facility to make work properly.
Arthur requested a later drop off time than our usual time but I accommodated this to be helpful. We arranged for someone else to accept the hire return as we had other commitments at the agreed time. Arthur then turned up an hour and 20 minutes early and gave the person who kindly agreed to meet him at 12 (which was the agreed time) a mouthful of abuse. Unacceptable behaviour and will not be tolerated again!
Thank you to the owner Dylan Poppy (campervan) lovely to drive and very comfortable too sleep in. Definitely hire again
We had a wonderful time in the motor home plenty of room for my family of four Great service from jacqui We went to Leicester Peak District lake Windermere all over the Lake District up to Scotland and back down the west coast of the country and the van never missed a beat great on fuel as well We will definitely be using the service again
Brilliant host from start to finish. Warm welcome felt like home. Lovely caravan clean tidy. The garden was an added extra being pet friendly. Will be booking again. Thank you so much!! We had a fantastic staycation.
Thank you so much for your lovely review, glad you enjoyed yourselves.
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